Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nimo Dualeh

Columbus,Ohio

Summary

Dynamic professional with extensive experience in customer service and financial operations at Dahabshill INC. Proven ability in account reconciliation and work planning, ensuring compliance and efficiency. Adept at problem-solving and fostering teamwork, consistently enhancing productivity and service quality in fast-paced environments.

Overview

13
13
years of professional experience

Work History

Agent Manager

Dahabshill INC
Columbus, Ohio
10.2018 - Current
  • - Company Overview: Receiving and Sending Money in 37 Countries - BSA/AML Compliance Program.
  • - Performed various customer service-related duties.
  • - Prepared journal entries from invoices and reports daily.
  • - Receiving and Sending Money in 37 Countries - BSA/AML Compliance Program.
  • - Reconcile General Ledger Accounts.

Leading Sorter

FedEx Smart post
Grove City
09.2012 - 03.2016
  • - Dispatching, Running and controlling the whole area of smalls
  • - Scanning, tagging, and bagging
  • - Fixing the sorter when it goes down
  • - Making sure everybody does their job properly and that they work efficiently
  • - Running inductions, assigning associates where to go, what to do, and how to work quickly and efficiently
  • - Keeping fillers and gay lords of product stocked and ready to unload to keep the pace going and numbers up
  • - Keeping track of productivity and efficiency of the department on the computer system

Cashier

Discover Exchange Bookstore
Columbus
12.2013 - 12.2015
  • - Performed all customer services and cashier related duties
  • - Performed various customer service related duties
  • - Processed orders place via website
  • - Organized and inventoried books and other items that were for sale

Bridge Credit Union
Columbus, Ohio
  • Company Overview: Externship
  • - Journal Entries
  • - Reconcile General Ledger Accounts
  • - Prepared Journal Entries from Invoices and Reports
  • - Prepared prepaid and Fixed Assets by adjusting old and creating new ones
  • - Collected home Values for Asset Liability management report
  • - Helped compile documents and enter information for call report
  • Externship

Ohio Credit Union
Columbus, Ohio
  • Company Overview: Externship
  • - Foundation review
  • - Engagement review
  • - Software review
  • - Product review
  • - Credit Union Movement review
  • - Staff Engagement
  • Externship

Education

BBA - Business Administration

Franklin University
Columbus, OH
09-2025

Completed - Business Administration

Miami Jacobs Career College

Skills

  • Work planning and prioritization
  • Verbal and written communication
  • Computer skills
  • Working in a team environment
  • Office skills
  • Task completion
  • Detail-oriented
  • Retail sales
  • Customer service
  • Account reconciliation
  • Problem solving
  • Financial analysis

References

Available Upon Request

Timeline

Agent Manager

Dahabshill INC
10.2018 - Current

Cashier

Discover Exchange Bookstore
12.2013 - 12.2015

Leading Sorter

FedEx Smart post
09.2012 - 03.2016

Bridge Credit Union

Ohio Credit Union

BBA - Business Administration

Franklin University

Completed - Business Administration

Miami Jacobs Career College

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