Nimo Mohamoud
San Diego,CA
Summary
Dynamic professional with a proven track record at Home Of Guiding Hands, excelling in behavioral management and Microsoft Excel. Demonstrated ability to enhance client wellness and streamline operations, achieving significant improvements in client satisfaction. Skilled in time management and complex problem-solving, adept at delivering administrative support and coordinating projects with high attention to detail.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Home Of Guiding Hands
10.2022 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Front Desk Assistant
Grossmont Community College
06.2021 - 09.2021
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and students upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple students interactions simultaneously.
Education
Cognitive Science - Design And Interaction
University of California, San Diego
La Jolla, CASkills
- Time management
- First aid and safety
- Medication administration
- Behavioral management
- Health and safety requirements
- Attention to detail
- Complex Problem-solving
- MS office
- Research
- Data entry
- Project coordination
- Administrative support
- Information research and sourcing
- Microsoft Excel
- Project management
- Survey design
- High attention to detail
- Python programming
Timeline
Direct Support Professional
Home Of Guiding Hands
10.2022 - Current
Front Desk Assistant
Grossmont Community College
06.2021 - 09.2021
Cognitive Science - Design And Interaction
University of California, San Diego
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