Nimzay Sanchez

Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.

Professional data management specialist prepared for this role. Strong background in accurate data entry, database management, and information integrity. Skilled in collaboration, adapting to changing needs, and ensuring reliable results. Known for attention to detail, efficient time management, and strong organizational skills.

• Customer Service Representative — answering inbound calls, making outbound calls, solving customer complaints, payment processing, setting up payment arrangements, account management, data entry
• Tax Preparer — submitting tax forms, assisting customers in filling out tax forms properly, answering tax related questions, maximizing client return
• Roadside Assistance (Dispatcher) — helped distressed motorists get their disabled vehicles back on the road or into garages for repair, setup tow truck pickups, locate customers in a timely manner, ensure correct services are sent to customers such as: tow truck for pickup of customers vehicle, locksmith, tire repairs,etc.
• Technical Support Representative— provided assistance with iPhones, tablets, androids, Macs, PCs, routers/modems, TVs, cable boxes, and home security systems
• Insurance Claims Representative — handle all customer relations issues in a timely fashion and in accordance with company policy, provide information about products or services, take or enter orders, cancel accounts, obtain details of complaints, review insurance policy terms to determine whether a particular loss is covered
• Medical Billing Representative— entered codes and patient information into billing software, reviewed and validated accuracy of charges(usually by contacting the physician office and clients insurance provider), took payments into system, educated customer to ensure they understand what is covered and what they are paying for
• Data Entry Specialist — collected information from various sources and entered it to electronic databases for archival and analysis purposes, verify accuracy, secured data, made corrections when needed, create Excel spreadsheets