Nina Abeyta
Glendale,AZ
Summary
Customer-focused Associate with strong background in service and inventory management. Skilled in enhancing satisfaction through effective communication and problem resolution. Led training for new associates and maintained organized store operations for optimal efficiency. Experienced in handling returns, refunds, and resolving customer complaints, ensuring a positive shopping environment.
Overview
2
2
years of professional experience
Work History
ogp associate
WALMART
Glendale, Arizona
04.2024 - Current
- Assisted customers with product inquiries and service needs, ensuring timely and accurate support.
- Engaged customers to enhance shopping experience and satisfaction, fostering positive relationships.
- Provided customer service support for inquiries, complaints, and returns.
- Operated cash register and processed customer transactions efficiently.
- Managed inventory and restocked items regularly.
- Provided support during store promotions and special events.
- Trained new associates on store operations, policies, and procedures.
- Collaborated with team members to maintain a clean store environment.
- Stocked shelves and organized merchandise for easy access.
- Managed multiple tasks simultaneously while maintaining attention to detail.
server
IHOP
Glendale, Arizona
01.2024 - 04.2024
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Took orders from customers accurately and in a timely manner.
- Processed orders accurately using point-of-sale system.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Collaborated with kitchen staff to ensure timely food delivery.
- Addressed guest inquiries and complaints promptly and professionally, fostering positive dining experiences.
- Maintained cleanliness and organization of dining area and kitchen.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Executed accurate money transactions while adhering to company cash handling procedures, ensuring financial integrity.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
High School Diploma -
Iroonwood Highschool
Glendale, AZ12-2022
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Order accuracy
- Order coordination
- Customer service
- Visual merchandising
- Upselling strategies
- Product knowledge
- Team collaboration
- Multitasking and organization
- Time management
- Attention to detail
- Problem solving
- Effective communication
- Leadership qualities
Summary
From the moment I first learned how an electrocardiogram could reveal the rhythm of a heartbeat, I knew I wanted to be part of the team that helps bring clarity and insight to patient care. Growing up, I faced challenges that taught me resilience and the value of hard work, from graduating high school to buying my first car and managing my first credit card. Each milestone strengthened my independence, discipline, and determination, qualities I now bring to my training as an EKG Technician. Completing coursework in cardiac anatomy, rhythm analysis, and electrocardiogram procedures has been both thrilling and humbling, and it has fueled my passion for applying these skills to help patients and healthcare teams in meaningful ways., Through my program, I learned how precision in electrode placement and proper patient preparation directly impacts diagnostic accuracy. I practiced interpreting rhythm patterns, understanding heart conduction, and documenting results with accuracy, all while prioritizing patient comfort and communication. These experiences reinforced my ability to combine technical skill with empathy, preparing me to support physicians and patients effectively in a clinical setting. My work experience has also shaped the professional I am today. In retail and customer service roles, I navigated fast-paced environments, assisted people from diverse backgrounds, and learned to manage multiple responsibilities with a calm, positive attitude. Serving customers and collaborating with teams taught me communication, organization, and problem-solving skills that translate directly into patient-centered care and clinical teamwork., Your organization appeals to me because of its reputation for high-quality patient care and commitment to supporting healthcare professionals in delivering accurate and compassionate diagnostics. The opportunity to complete my clinical EKG requirements while contributing to a team that prioritizes both precision and patient experience aligns perfectly with my goal of making a meaningful difference in patients’ lives. I am motivated to bring both my technical training and my dedication to patient support to your team., I would welcome the opportunity to discuss how my training, work ethic, and dedication to patient care can contribute to your clinical team. Thank you for considering my application. I look forward to the possibility of completing my clinical requirements under your guidance.
Timeline
ogp associate
WALMART
04.2024 - Current
server
IHOP
01.2024 - 04.2024
High School Diploma -
Iroonwood Highschool