Customer service and operational support experience with strong teamwork focus. Resolve customer inquiries and improve service outcomes in fast-paced environments. Support daily operations through organization and process coordination.
Overview
4
4
years of professional experience
Work History
Floor Associate
Regal Cinemas
Fort Lauderdale, Florida
04.2026 - Current
Maintained cleanliness and organization in theaters and common areas.
Supported concession stand operations, preparing food and beverages efficiently.
Handled cash transactions and operated point-of-sale systems accurately.
Processed payments for purchases using cash registers or point-of-sale systems.
Assisted guests with ticket purchases and seating arrangements.
Monitored movie schedules to assist with guest inquiries effectively.
Maintained knowledge of current sales and promotions, policies regarding payment methods, returns, exchanges.
Retail Sales Associate
TJ Maxx, TJX Companies
Davie, Florida
05.2025 - 01.2026
Delivered exceptional customer service by engaging with shoppers and resolving concerns.
Engaged with customers to establish rapport and encourage shopping. and assisted in locating requested items, contributing to increased satisfaction and repeat visits.
Used product knowledge to suggest items to match client needs.
Maintained organized sales floor through strategic restocking and effective display arrangements, optimizing product visibility.
Operated cash register to process transactions, streamlining checkout for improved customer experience.
Volunteer
ALM summer camp
Margate
06.2023 - 08.2023
Supervised campers during various outdoor and indoor events to ensure safety.
Supported children in developing social skills through group games and teamwork.
Assisted in planning and organizing daily camp activities for children.
Contributed ideas for improving camper experiences based on observations and feedback.
Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
Provided assistance to staff in the daily operations of the organization.
Maintained cleanliness and organization of shared facilities and equipment.
Volunteer
ALM summer camp
Margate
06.2022 - 08.2022
Coordinated daily camp activities for children, enhancing engagement and participation.
Supported children in developing social skills through group games and teamwork.
Supervised campers during various outdoor and indoor events to ensure safety.
Contributed ideas for improving camper experiences based on observations and feedback.
Worked collaboratively to leverage skills and resources, contributing to successful achievement of organizational goals.
Supported staff in daily operations, ensuring smooth program execution and positive camper experiences.
Maintained cleanliness and organization of shared facilities and equipment.
Sales Floor Associate Cashier/Content & Social Media Manager at green street marketSales Floor Associate Cashier/Content & Social Media Manager at green street market