NINA AUGUSTIN
Beauty by Beau
Fayetteville,GA
1
Certification
3
years of professional experience
Contributed to reliable customer service by supporting effective communication and assistance.
Enabled swift decision-making to resolve customer issues.
Worked with team to improve service standards.
Proficient in communication and product upselling.
Work History
Delivery Coordinator
- Coordinated deliveries from order placement to final hand-off, ensuring customer satisfaction.
- Took initiative to communicate across departments and support timely, compliant delivery flow.
- Frequently assisted new hires with safety procedures and delivery systems.
- Acted as point-of-contact for resolving issues with high-value or delayed orders.
Sales Associate
- Provided customer service for shipping, packaging, and retail transactions.
- Maintained compliance by preventing shipment of hazardous or restricted materials.
- Took ownership of opening/closing procedures and task delegation during peak hours.
- Worked closely with team to ensure accurate order processing and customer satisfaction.
Customer Support Representative
- Scheduled service appointments and handled escalated customer concerns with professionalism.
- De-escalated high-stress interactions and maintained positive customer relations.
- Performed administrative support, managed customer data, and processed payments.
Hair Stylist
3 Years 1 Month- Provided personalized hair consultations to assess client needs and preferences.
- Executed precision cutting and styling techniques to achieve desired looks for clients.
- Maintained cleanliness and organization of workstations, ensuring compliance with safety standards.
- Assisted in inventory management, tracking product usage and restocking supplies as needed.
Education
High School Diploma
Bachelor - Information Technology
- Business Administration And Management
Skills
Supported team efforts in achieving project milestones.
Assisted in coordinating workflow to enhance efficiency.
Addressed and resolved issues to maintain operational continuity.
Monitored adherence to safety regulations.
Provided assistance in delivering excellent customer service.
Performed data entry and managed logs efficiently.
Certification
Programming with Java (Computer Coding Certificate)
Availability
Part-time | Full-time
Timeline
Hair Stylist
Beauty by Beau
09.2023 - CurrentRead More
Theodore Roosevelt High School
High School Diploma
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Customer Support Representative
Airtron
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Sales Associate
UPS
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Delivery Coordinator
Lowe’s
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Strayer University
Bachelor from Information Technology
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Anne Arundel Community College
from Business Administration And Management
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