Nina Barreno Macias
Summary
Dynamic and results-oriented professional with extensive experience at John Lack Associates, LLC, excelling in customer service and team collaboration. Demonstrated ability to enhance customer satisfaction and efficiently manage catering orders, showcasing strong multitasking and attention to detail. Proven track record of improving service delivery through effective communication and decision-making skills.
Overview
3
3
years of professional experience
Work History
Waitress
John Lack Associates, LLC
10.2021 - 08.2024
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Remained calm and poised when dealing with demanding customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Collaborated with kitchen staff to efficiently prepare large catering orders for special events.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Ordered food items and supplies needed to fulfill catering jobs.
- Provided support during special events or catering services, showcasing versatility within different culinary settings.
Education
Associate of Science - Business Administration
Universidad Tecnica Particular De Loja
Ecuador06-2005
High School Diploma -
Sagrados Corazones
Ecuador06-1990
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Order taking
- Attention to detail
- Decision-making
- Safe food handling
- Food running
- Table setting
- Time management
- Food service etiquette
- Plate presentation
Languages
Spanish
Native or Bilingual
Timeline
Waitress
John Lack Associates, LLC
10.2021 - 08.2024
Associate of Science - Business Administration
Universidad Tecnica Particular De Loja
High School Diploma -
Sagrados Corazones
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