Nina Breunig
St Louis,MO
Summary
Accomplished Sales Office Manager with over a decade at American Family Insurance, adept in customer service and negotiation. Excelled in cultivating client relationships and maximizing sales through effective policy management and cold-calling techniques. Proven track record in boosting sales and enhancing customer satisfaction, leveraging office administration skills for operational efficiency. Insightful Insurance Sales Agent bringing 10 years of insurance product and policy management expertise to growing organization. Focused and analytical with passion for client satisfaction and team goal achievement.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Office Manager
American Family Insurance
01.2013 - Current
- Organized and updated databases, records and other information resources.
- Cultivated strong relationships with clients and promoted and sold insurance policies to individuals over a 10 year period.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Sought out new clients through online networking and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Sold auto, home, life, and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Sales Office Manager
Farmers Insurance Agency
05.2012 - 01.2013
- Explained features, advantages and disadvantages of various policies to promote insurance sales.
- Answered billing questions from clients and insurance company personnel and performed follow-up research.
- Assisted with operations and administrative tasks to support exceptional customer service and sales experiences.
- Reviewed clients' policies annually and recommended product additions or revisions to reflect changing needs.
- Cultivated mutually beneficial client relationships through telephone calls and meetings.
Education
Associate of Arts - Business
Missouri State University
Springfield, MOSkills
- Customer Service
- Negotiation
- Cold-calling
- Office Administration
- Sales Reporting
- Schedule Management
- Policy Management
Certification
- Fully Licensed Agent with more than 10 years of experience.
- Train new employees on software, techniques, and policies.
Timeline
Sales Office Manager
American Family Insurance
01.2013 - Current
Sales Office Manager
Farmers Insurance Agency
05.2012 - 01.2013
Associate of Arts - Business
Missouri State University
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