Nina Castor
LASVEGAS,NV
Summary
Self-motivated District Operations Manager successful in collaborating with consultants, area leaders, and Team Members to streamline and strengthen processes. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
5
5
years of post-secondary education
Work History
District Operations Manager
EōS Fitness
LASVEGAS, NV
- Managed daily operations to enhance service delivery and customer satisfaction.
- Coordinated staff schedules to optimize workforce efficiency during peak hours.
- Oversaw inventory management to ensure adequate stock levels across locations.
- Implemented training programs to develop team skills and improve performance.
- Collaborated with department heads to streamline communication and operational processes.
- Analyzed operational data to identify trends and improve service offerings.
- Facilitated regular team meetings to discuss goals, challenges, and best practices.
Operations Manager
EōS Fitness
LASVEGAS, NV
- Managed daily operations and workflow for fitness center staff and services.
- Coordinated training programs for employees to enhance service delivery.
- Oversaw inventory management and equipment maintenance schedules.
- Streamlined processes to improve member experience and satisfaction.
- Conducted staff performance evaluations and provided feedback regularly.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Education
Bachelor of Science - Human Development And Family Studies
University of Nevada, Reno
Reno, NV 08.2016 - 12.2021
Liberty High School
LASVEGAS, NVSkills
- Operations management
- Performance evaluation
- Customer service
- Team collaboration
- Conflict resolution
- Leadership development
- Strategic planning
- Key performance indicators
- Operational excellence
Accomplishments
- Employee of The Year
- Most Improved District in Front Desk Friendliness
Timeline
Bachelor of Science - Human Development And Family Studies
University of Nevada, Reno
08.2016 - 12.2021
District Operations Manager
EōS Fitness
Operations Manager
EōS Fitness
Liberty High School