Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Nina Ceron

Nina Ceron

Silsbee

Summary

Professional with experience in customer relationship management and inventory oversight within the bridal industry. Successfully advised clients on gown care and styling, enhancing customer satisfaction through timely resolution of complaints. Demonstrated ability to maintain cleanliness and organization in a retail environment while promoting products via social media platforms. Knowledgeable in current bridal fashion trends, contributing to informed client decisions during gown selection processes.

Versatile Bridal Stylist with background in creating personalized bridal experiences. Possess strong understanding of current wedding trends and ability to style brides according to body type, personal taste, and wedding theme. Skilled in building trusting relationships with clients and coordinating with other wedding industry professionals for seamless event planning. Previous work has consistently resulted in highly satisfied brides and positive client referrals.

Overview

14
14
years of professional experience

Work History

Bridal Stylist

David's Bridal
Beaumont
01.2019 - 06.2023
  • Advised clients on proper care of their gowns prior to the event.
  • Resolved customer complaints in a timely manner.
  • Managed inventory of gowns, ensuring all sizes were available for selection.
  • Utilized social media platforms to promote products and services.
  • Assisted brides in selecting the perfect wedding gown for their special day.
  • Provided styling advice to brides and offered suggestions for accessories such as veils, tiaras, and jewelry.
  • Maintained cleanliness of work area throughout shift.
  • Preserved dresses after the wedding by providing cleaning and preservation services.
  • Maintained knowledge on current trends in bridal fashion and styles.

Bank Teller

Wells Fargo
Beaumont
01.2016 - 08.2019
  • Assisted customers with basic technical issues related to digital banking platforms.
  • Maintained accurate records of all financial transactions.
  • Educated customers about different types of banking services available at the branch.

Service Manager

Texas Roadhouse Restaurant
Port Arthur
09.2009 - 06.2014
  • Developed and maintained relationships with customers, vendors, and suppliers.
  • Trained new employees on the use of customer relationship management software systems.
  • Managed service staff to ensure customer satisfaction and compliance with company policies.
  • Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.

Education

Associate of Business Administration - Business Administration And Management

Lamar Institute of Technology
Beaumont, TX
12-2012

Skills

  • Bridal styling
  • Gown preservation
  • Customer relationship management
  • Social media marketing
  • Inventory management
  • Sales techniques
  • Team leadership
  • Attention to detail
  • Problem solving

Timeline

Bridal Stylist

David's Bridal
01.2019 - 06.2023

Bank Teller

Wells Fargo
01.2016 - 08.2019

Service Manager

Texas Roadhouse Restaurant
09.2009 - 06.2014

Associate of Business Administration - Business Administration And Management

Lamar Institute of Technology