PAULINA CRESPO
Phoenix,Arizona
Summary
Dedicated professional delivering exceptional customer service. Welcoming passenger safety, I am eager to leverage my experience in a flight attendant role with Delta Air Lines.
Overview
5
5
years of professional experience
Work History
Client Advisor ( Various Car Brands )
Toyota, Infiniti, Ford, BMW
Phoenix AZ
02.2023 - 03.2024
- Adapting to different Customer needs and maintaining brand standards. Customer satisfaction through attentive service and effective problem solving.
- Strengthened client relationships through regular communication and proactive follow up on inquiries.
- Developed strong rapport through active listening and empathetic understanding of their goals and concerns.
Ground Service Ramp Agent
Piedmont Airlines
Phoenix, AZ
03.2021 - 01.2022
- Assisting with boarding, for passengers with special needs or in the event of irregular operations.
- Coordinating with flight crews, air traffic control, and other ground staff to ensure timely and safe aircraft operations.
- Safely loading and unloading baggage, cargo, and mail onto and off the Aircraft.
- Operating vehicles, machinery such as tugs, belt loaders, pushback tractors.
Delivery Driver/CSR
Dominos
Apple Valley, CA
02.2020 - 12.2020
- Provide friendly service, handle payments, and addresses
- Efficiently take and process accurate orders.
- Address inquiries, resolve complaints, and ensure a positive experience.
Traveling Phlebotomist
Clinical Central Labs
Phoenix, AZ
05.2024 - Current
- Travel across the west and east valleys in Arizona to perform blood draws.
- Work in diverse settings including nursing homes, transitional care facilities, hospitals, rehabilitation center, clinics, long term care facilities, and children’s hospitals.
Education
Private Pilot License - Aviation
Andre Smith Flying LLC
Phoenix, AZPhlebotomy - Venipuncture
PIMA MEDICAL INSTITUTE
01.2023
High School Diploma -
Silverado High School
Victorville, CA06.2017
Skills
- Customer Safety Focus
- Customer Service Oriented
- Adaptability & Integrity
- Team player & Servant Leadership
- Reliability & Perseverance
Timeline
Traveling Phlebotomist
Clinical Central Labs
05.2024 - Current
Client Advisor ( Various Car Brands )
Toyota, Infiniti, Ford, BMW
02.2023 - 03.2024
Ground Service Ramp Agent
Piedmont Airlines
03.2021 - 01.2022
Delivery Driver/CSR
Dominos
02.2020 - 12.2020
Phlebotomy - Venipuncture
PIMA MEDICAL INSTITUTE
High School Diploma -
Silverado High School
Private Pilot License - Aviation
Andre Smith Flying LLC