Nina Dixon
Detroit,MI
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
7
7
years of professional experience
Work History
Retail Store Manager
St. Vincent De Paul Thrift Store And Donation Center
2019.10 - Current
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Supervised guests at front counter, answering questions regarding products.
- Prepared comprehensive reports detailing key KPIs such as sales figures customer demographics inventory turnover rate sharing data higher-ups actionable insights improvements needed areas.
- Created employee schedules to align coverage with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed point of sale opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Approved regular payroll submissions for employees.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Rotated merchandise and displays to feature new products and promotions.
Production Worker
DMS Logistics
2017.02 - 2018.05
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Assembled and tested various products to meet production requirements and quality control standards.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Assembled products according to changing daily work orders and specific customer needs.
- Made sure that products were produced on time and are of good quality.
- Inspected and adjusted work performed to meet expectations.
- Inspected products and machines to maintain quality and efficiency.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained organized work area by cleaning and removing hazards.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
GED -
Frank Cody High School
Detroit, MI05.1988
Skills
- Customer Retention
- Payroll Management
- Effective leader
- Direct Sales
- Performance monitoring
- Bank and Safe Deposits
- Multitasking and Organization
- Performance Improvements
- Employee Motivation
- Scheduling
- Delegating Work
- Employee reviews
- Performance Improvement
- Quality Assurance
Timeline
Retail Store Manager
St. Vincent De Paul Thrift Store And Donation Center
2019.10 - Current
Production Worker
DMS Logistics
2017.02 - 2018.05
GED -
Frank Cody High School
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