Nina Dumala
Beseda Flooring
13
years of professional experience
Detail-oriented Front Office Assistant experienced in scheduling, problem-solving, and time management. Enhanced customer satisfaction through effective communication and organized front desk operations. Streamlined appointment scheduling and fostered positive client relationships to drive operational success.
Work History
Front Office Assistant
1 Year 9 Months- Managed front desk operations, ensuring efficient customer check-in and appointment scheduling.
- Assisted customers with product inquiries and order processing to enhance service experience.
- Coordinated communication between departments to streamline workflow and improve response times.
- Maintained inventory records and ordered supplies, reducing delays in office operations.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Manager
10 Years 9 Months- Led team of managers to optimize operational efficiency and enhance guest satisfaction.
- Maintained professional, organized, and safe environment for employees and patrons.
- Led operational strategy to enhance productivity and streamline processes across multiple departments.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Interacted well with customers to build connections and nurture relationships.
Education
High School Diploma
Skills
Scheduling appointments
Record management
Problem-solving
Customer service
Time management
Critical thinking
Effective communication
Timeline
Front Office Assistant
Beseda Flooring
03.2024 - 12.2025Read More
Manager
Drunken Fish
06.2013 - 03.2024Read More
Lafayette High School
High School Diploma
Read More