Nina Jenkins
Norfolk,VA
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service. Excelled in enhancing inventory management and fostering team growth, demonstrating exceptional problem-solving abilities and a positive attitude. Achieved significant improvements in efficiency and customer satisfaction through innovative solutions and effective communication.
Developed strong skills in inventory control and quality assurance within fast-paced warehouse environment, seeking to transition into new field. Demonstrates ability to manage and analyze data effectively, ensuring accuracy and consistency. Looking to leverage these skills in new and challenging role.
Overview
4
4
years of professional experience
Work History
ICQA Warehouse Associate
Amazon Fulfillment
12.2024 - Current
- Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
- Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
- Utilized warehouse management systems to track inventory levels, locations, and movement throughout the facility.
- Participated in cross-training programs to increase versatility within the team and support various roles as needed.
Online Personal Shopper / Stock Associate
Walmart Neighborhood Market
01.2023 - 11.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Student Equipment Manager
Norfolk State University
01.2021 - 05.2024
- Upheld compliance with school guidelines and regulations pertaining to athletic programs'' operations and resources allocation.
- Conducted regular inspections of all sports facilities, identifying safety hazards or necessary repairs.
- Established relationships with external vendors, negotiating favorable pricing options for bulk orders of essential supplies.
- Enhanced equipment organization by implementing an efficient inventory tracking system.
- Maintained a safe and orderly storage area, minimizing risk of injury or damage to equipment.
- Contributed to improved team performance by ensuring optimal condition of practice and game-day gear.
Education
MBA - Sports Management
Old Dominion University
Norfolk, VA05-2026
Bachelor of Arts - History And Mass Communications
Norfolk State University
Norfolk, VA05-2024
Skills
- Shipping and receiving
- Warehouse operations
- Labeling accuracy
- Storage organization
- Stock audits
- Lifting techniques
- Load and unload trucks
- Problem-solving
- Work order processing
- Customer service
- Customer assistance
- Positive attitude
Timeline
ICQA Warehouse Associate
Amazon Fulfillment
12.2024 - Current
Online Personal Shopper / Stock Associate
Walmart Neighborhood Market
01.2023 - 11.2024
Student Equipment Manager
Norfolk State University
01.2021 - 05.2024
MBA - Sports Management
Old Dominion University
Bachelor of Arts - History And Mass Communications
Norfolk State University
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