Liset Aguinaga
Reno,NV
Summary
Motivated warehouse associate, I spearheaded initiatives at Stord that enhanced operational efficiency and inventory accuracy. Expert in InfoPlus System, Microsoft Excel and forklift operation, my approach combines meticulous attention to detail with robust problem-solving skills, significantly improving team performance and streamlining processes for peak productivity.
Overview
4
4
years of professional experience
Work History
ICQA Warehouse Associate
Stord
10.2022 - Current
- Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
- Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
- Utilized warehouse management systems to track inventory levels, locations, and movement throughout the facility.
- Developed process improvements with data-driven analysis of warehouse operations.
- Participated in cross-training programs to increase versatility within the team and support various roles as needed.
- Streamlined order fulfillment with efficient picking, packing, and shipping tasks.
- Provided ongoing coaching and feedback to team members, fostering continuous improvement.
- Managed inbound shipments, ensuring accurate recording and storage of products.
- Improved inventory accuracy through regular cycle counts and audits.
- Resolved discrepancies in inventory records by conducting thorough investigations and adjustments as needed.
- Collaborated with other departments to optimize supply chain efficiencies.
- Assisted in the hiring process of new associates, contributing to a strong team dynamic.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Shift Manager
Luisiana Popeyes
10.2020 - 10.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts.
- Exercised composure under pressure and in escalated customer service scenarios.
Education
Associate of Arts - Business Administration
Truckee Meadows Community College
Reno, NV12.2024
High School Diploma -
Procter R Hug High School
Reno, NV06.2020
Skills
- Order Picking
- Shipping and receiving
- Warehouse Operations
- Training and mentoring
- Pallet Jack Operation
- Labeling Accuracy
- Storage Organization
- Stock audits
- Lifting Techniques
- Cycle counting
- Load and unload trucks
- Adherence to SOPs
- Problem-Solving
- Self-Motivated and Disciplined
- Attention to Detail
- Cleaning and Organizing
- Picking and Packing
- Receiving and Processing Shipments
- Microsoft Excel
- Forklift Operation
- Basic Mathematics
- Quality Control
- Order Preparation
- Damage Reports
- Teamwork and Collaboration
- Time Management
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Decision-Making
- Task Prioritization
- Operations Support
- Deadline Adherence
- Adaptability and Flexibility
- Fast Learner
- Utilization of various Microsoft Apps
- Costumer Service
- Lead teammates
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
ICQA Warehouse Associate
Stord
10.2022 - Current
Shift Manager
Luisiana Popeyes
10.2020 - 10.2022
Associate of Arts - Business Administration
Truckee Meadows Community College
High School Diploma -
Procter R Hug High School