Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Liset Aguinaga

Reno,NV

Summary

Motivated warehouse associate, I spearheaded initiatives at Stord that enhanced operational efficiency and inventory accuracy. Expert in InfoPlus System, Microsoft Excel and forklift operation, my approach combines meticulous attention to detail with robust problem-solving skills, significantly improving team performance and streamlining processes for peak productivity.

Overview

4
4
years of professional experience

Work History

ICQA Warehouse Associate

Stord
10.2022 - Current
  • Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
  • Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
  • Utilized warehouse management systems to track inventory levels, locations, and movement throughout the facility.
  • Developed process improvements with data-driven analysis of warehouse operations.
  • Participated in cross-training programs to increase versatility within the team and support various roles as needed.
  • Streamlined order fulfillment with efficient picking, packing, and shipping tasks.
  • Provided ongoing coaching and feedback to team members, fostering continuous improvement.
  • Managed inbound shipments, ensuring accurate recording and storage of products.
  • Improved inventory accuracy through regular cycle counts and audits.
  • Resolved discrepancies in inventory records by conducting thorough investigations and adjustments as needed.
  • Collaborated with other departments to optimize supply chain efficiencies.
  • Assisted in the hiring process of new associates, contributing to a strong team dynamic.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.

Shift Manager

Luisiana Popeyes
10.2020 - 10.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts.
  • Exercised composure under pressure and in escalated customer service scenarios.

Education

Associate of Arts - Business Administration

Truckee Meadows Community College
Reno, NV
12.2024

High School Diploma -

Procter R Hug High School
Reno, NV
06.2020

Skills

  • Order Picking
  • Shipping and receiving
  • Warehouse Operations
  • Training and mentoring
  • Pallet Jack Operation
  • Labeling Accuracy
  • Storage Organization
  • Stock audits
  • Lifting Techniques
  • Cycle counting
  • Load and unload trucks
  • Adherence to SOPs
  • Problem-Solving
  • Self-Motivated and Disciplined
  • Attention to Detail
  • Cleaning and Organizing
  • Picking and Packing
  • Receiving and Processing Shipments
  • Microsoft Excel
  • Forklift Operation
  • Basic Mathematics
  • Quality Control
  • Order Preparation
  • Damage Reports
  • Teamwork and Collaboration
  • Time Management
  • Multitasking
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Decision-Making
  • Task Prioritization
  • Operations Support
  • Deadline Adherence
  • Adaptability and Flexibility
  • Fast Learner
  • Utilization of various Microsoft Apps
  • Costumer Service
  • Lead teammates

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

ICQA Warehouse Associate

Stord
10.2022 - Current

Shift Manager

Luisiana Popeyes
10.2020 - 10.2022

Associate of Arts - Business Administration

Truckee Meadows Community College

High School Diploma -

Procter R Hug High School
Liset Aguinaga