Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Nina Joseph

Nina Joseph

Hampden,MA

Summary

Hardworking Insurance Broker with 3 years of experience maximizing revenues by leveraging strong sales strategies and deep knowledge of available insurance products. Customer-focused salesperson with team-oriented mindset and comprehensive consumer need assessment. Supportive listener with extraordinary customer empathy.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Insurance Broker

Family First Life
01.2023 - Current
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.

Restaurant Server

Casa Bella
04.2018 - Current
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Retail Sales Associate

Lululemon
10.2020 - 02.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.

Education

MBA - Business

Springfield Technical Community College
Springfield, MA
05.2021

Skills

  • Proactive team player
  • Networking capabilities
  • Claims Handling
  • Sales Presentations
  • Life and health insurance
  • Underwriting principles
  • Commission-based sales
  • Talented salesperson
  • Client relations expert
  • Warm and cold leads development
  • Prospecting skills
  • Client Relations
  • Policy Knowledge
  • CRM Software
  • Email Marketing
  • New Agent Training
  • Customer Referrals

Certification

Licensed health insurance agent

Licensed Life insurance agent

Timeline

Insurance Broker

Family First Life
01.2023 - Current

Retail Sales Associate

Lululemon
10.2020 - 02.2022

Restaurant Server

Casa Bella
04.2018 - Current

MBA - Business

Springfield Technical Community College

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Nina Joseph