Nina Kearns
Brockton,MA
Summary
Highly motivated and eager to embrace new challenges, with a strong work ethic and a proven ability to adapt to changing environments. Demonstrates excellent interpersonal skills, works effectively both independently and as part of a team, and quickly learns and applies new skills to achieve organizational goals.
Overview
10
10
years of professional experience
Work History
Legal Assistant
Lynch & Lynch
South Easton, Massachusetts
11.2024 - Current
- Drafted legal documents and correspondence for attorney review, ensuring accuracy and compliance.
- Organized and maintained case files and legal records to improve accessibility for attorneys and clients.
- Communicated with clients, witnesses, and court personnel to facilitate smooth legal proceedings.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; filing court documents; and obtaining necessary signatures.
- Proofread drafts of legal documents for accuracy in grammar and punctuation.
- Tracked time and prepared invoices to support accurate billing processes for legal services.
- Maintained client confidentiality in all matters.
- Answered phones promptly while providing courteous customer service.
Service Advisor
Toyota
Brockton, Massachusetts
06.2022 - 10.2024
- Coordinated service appointments, enhancing workshop efficiency and boosting customer satisfaction.
- Managed customer inquiries and resolved issues promptly, ensuring a positive service experience.
- Collaborated with technicians to ensure accurate service diagnostics.
- Prepared detailed estimates for repairs and maintenance services, facilitating informed customer decisions.
- Maintained up-to-date knowledge of Toyota products and services for effective advising.
- Documented customer interactions and service history accurately in the system.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
Receptionist
Massage Envy
Brockton, Massachusetts
11.2016 - 06.2020
- Managed appointment scheduling and maintained accurate client records.
- Processed payments and managed transactions with efficiency.
- Provided information about services and products to clients effectively.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Assisted therapists in preparing treatment rooms for sessions.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Supported marketing efforts by promoting membership options to clients.
- Compiled data from various sources into organized reports for management review.
Education
Associates - Human And Social Services
Massasoit Community College
Brockton, MA05-2026
High School Diploma -
Durfee High School
Fall River, MA06-2016
Skills
- Document drafting
- Client communication
- Customer service
- Time management
- Organizational skills
- Administrative support
- Attention to detail
- Scheduling/Planning
- Billing statements
- Calendar management
- Multi-line switchboard
- Microsoft office
- File organization
- Fast learner
- Task prioritization
Timeline
Legal Assistant
Lynch & Lynch
11.2024 - Current
Service Advisor
Toyota
06.2022 - 10.2024
Receptionist
Massage Envy
11.2016 - 06.2020
Associates - Human And Social Services
Massasoit Community College
High School Diploma -
Durfee High School