Nina Medrano
Duncan
Summary
Detail-oriented professional with experience in ophthalmology, meticulous medical chart documentation, and HIPAA compliance. Skilled in operating advanced diagnostic equipment and maintaining electronic medical records and patient education. Committed to improving patient flow and collaboration within healthcare teams.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ophthalmology Technician
Cornea Associates of Texas
Dallas, TX
11.2024 - Current
- Assisted in performing preliminary eye exams and diagnostic tests to support patient evaluation.
- Operated advanced ophthalmic equipment, ensuring proper functionality and maintenance protocols.
- Educated patients on pre- and post-operative procedures to enhance their understanding and compliance.
- Collaborated with healthcare team to streamline patient flow and improve efficiency.
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
- Assisted ophthalmologists in performing diagnostic tests, ensuring accurate measurements and data collection.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Used Lensometer to measure and record lens power of existing prescriptive spectacles.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Documented patient information accurately in electronic health records for seamless communication among staff.
Mortgage Loan Officer Assistant
City Bank
Grand Prairie, TX
08.2022 - 11.2024
- Assisted loan officers in processing mortgage applications and ensuring documentation accuracy.
- Coordinated communication between clients, underwriters, and real estate agents to facilitate smooth transactions.
- Streamlined application workflows by implementing digital tools for document management and tracking.
- Reviewed financial documents for compliance with lending regulations and organizational policies.
- Managed client inquiries, ensuring timely responses and resolution of issues during the loan process.
- Continuously expanded knowledge of various mortgage products and lending guidelines to provide clients with the best possible solutions for their needs.
- Maintained referral pipeline by reaching out regularly to real estate agents, referral partners, and past clients.
- Maintained compliance with federal regulations by staying up-to-date with industry changes and guidelines.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
Medical Records, Triage Tech,Surgical Coordinator
Cornea Associates of Texas
Dallas, TX
02.2016 - 08.2022
- Coordinated patient scheduling for surgical procedures, enhancing operational efficiency.
- Coordinated with facilities to set up surgeries for 8 Corneal specialist
- Developed and maintained strong relationships with surgeons, staff, and patients to promote collaboration.
- Assisted in preparing surgical documentation and patient education materials for pre-operative consultations.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
- Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
- Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
- Trained new technicians on triage calls, medication refills, prior authorizations, and appeals.
Education
High School Diploma -
San Benito High School
San Benito, TXCertificate - Business Administration
Allied Business
Laguna Hills, CA06-2012
Skills
- Electronic medical records
- HIPAA
- Multitasking Abilities
- Appointment scheduling
- Medical history taking
- Instrument sterilization
- Chart documentation
- Patient care
- Diagnostic testing
- Equipment calibration
Certification
Wavescan Certificate
IDesign Certificate
Languages
Spanish
Professional Working
Timeline
Ophthalmology Technician
Cornea Associates of Texas
11.2024 - Current
Mortgage Loan Officer Assistant
City Bank
08.2022 - 11.2024
Medical Records, Triage Tech,Surgical Coordinator
Cornea Associates of Texas
02.2016 - 08.2022
High School Diploma -
San Benito High School
Certificate - Business Administration
Allied Business