Nina Michael
Owensboro,KY
Summary
Dynamic professional with extensive experience at Walmart and Walgreens, excelling in customer engagement and order accuracy. Proven track record in streamlining processes and enhancing team performance. Skilled in inventory management and complaint resolution, fostering strong client relationships while ensuring high standards of service and operational efficiency.
Overview
11
11
years of professional experience
Work History
Online Grocery Associate
Walmart
Owensboro, KY
02.2026 - Current
- Managed online grocery order fulfillment processes to enhance customer satisfaction.
- Coordinated inventory management and ensured stock accuracy for online orders.
- Trained new associates on best practices for online grocery operations and systems.
- Streamlined order picking procedures, reducing fulfillment time and improving efficiency.
Dog Groomer
Mid Town Paw Spa
Owensboro, KY
02.2022 - 02.2025
- Led grooming services for various dog breeds, ensuring high standards of care and customer satisfaction.
- Mentored junior groomers, enhancing team skills and service quality through hands-on training.
- Streamlined grooming processes, improving efficiency while maintaining safety and comfort for pets.
- Developed customized grooming plans based on individual pet needs, fostering strong client relationships.
Inventory Manager
Walgreens
Sandwich, IL
03.2018 - 12.2021
- Managed inventory levels to ensure product availability and minimize stockouts.
- Implemented efficient inventory tracking systems to improve accuracy and reduce discrepancies.
- Coordinated with suppliers to optimize order fulfillment and streamline restocking processes.
- Analyzed inventory data to identify trends and forecast future supply needs.
Shift Leader
Walgreens
Sandwich, IL
08.2017 - 03.2018
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members to enhance performance and customer service skills.
- Managed inventory levels, conducting regular audits to maintain product availability and reduce waste.
- Implemented in-store promotions, improving sales through effective merchandising strategies.
Cashier
Walmart
Plano, IL
05.2015 - 08.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Maintained accurate cash drawer, ensuring proper change for each transaction.
- Collaborated with team members to restock shelves and maintain store organization.
Education
High School Diploma -
Sandwich Highschool
Sandwich, IL05.2018
Skills
Customer engagement
Flexible scheduling
Order accuracy
Complaint resolution
Adaptability to change
Customer service
Attention to detail
Planning and organization
Customer relations
Delivery management
Relationship building
Outgoing
Encouraging
Timeline
Online Grocery Associate
Walmart
02.2026 - Current
Dog Groomer
Mid Town Paw Spa
02.2022 - 02.2025
Inventory Manager
Walgreens
03.2018 - 12.2021
Shift Leader
Walgreens
08.2017 - 03.2018
Cashier
Walmart
05.2015 - 08.2017
High School Diploma -
Sandwich Highschool