Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Morgan

Newnan,GA

Summary

Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

19
19
years of professional experience

Work History

Medical Interpreter

RH Language Solutions
Newnan, GA
12.2024 - Current
  • Facilitated effective communication between patients and healthcare providers in various medical settings.
  • Translated medical documents, ensuring accuracy and cultural relevance for diverse populations.
  • Assisted with patient intake processes, enhancing workflow efficiency in clinical environments.
  • Mentored junior interpreters, providing guidance on best practices and professional standards.

Medical Interpreter

Monarch Interpreter Services
Newnan, GA
08.2024 - Current

• provide excellent medical interpreting to patients with their doctors appointment or physical therapy’s.

Cleaner

Cleaning by Nature
Newnan, GA
05.2016 - Current
  • Cleaned assigned rooms per hospitality standards and guidelines.
  • Swept, mopped and vacuumed common areas and wiped down surfaces.
  • Operated machines and used attachments for proper purposes.
  • Climbed to hard-to-reach places for high dusting.

Receptionist

Carrillo Auto Shop
Newnan, GA
12.2012 - 04.2016
  • Greeted guests promptly and consistently set professional tone with friendly assistance.
  • Shared information about office hours, procedures and requirements to resolve walk-up and telephone questions.
  • Used clerical abilities to support needs of office staff and administrative team members.
  • Actioned administrative tasks in line with company procedure.

Server

O'charley's
Newnan, GA
02.2007 - 11.2012
  • Greeted guests promptly, shared daily specials and collected drink orders to offer superior service.
  • Greeted all guests with smile and friendly welcome.
  • Took orders, made drinks and provided refills for guests.
  • Answered phones to take orders for customer pick up or delivery.

Education

Associate of Arts - Business Management

West Georgia Technical College
La Grange, GA

High School Diploma - undefined

Newnan High School
Newnan, GA
05.2009

Skills

  • PROFESSIONAL AND POLITE
  • PROBLEM SOLVING SKILLS
  • BILINGUAL SPEAK FLUENT SPANISH
  • FAST LEARNER
  • Interpretation accuracy
  • Language fluency
  • Procedure interpretation
  • Video remote services
  • Cultural insight
  • Physician support
  • Medical support
  • Physician communication
  • Call management
  • Effective Note-taking
  • Medical terminology
  • Self motivation

Timeline

Medical Interpreter

RH Language Solutions
12.2024 - Current

Medical Interpreter

Monarch Interpreter Services
08.2024 - Current

Cleaner

Cleaning by Nature
05.2016 - Current

Receptionist

Carrillo Auto Shop
12.2012 - 04.2016

Server

O'charley's
02.2007 - 11.2012

Associate of Arts - Business Management

West Georgia Technical College

High School Diploma - undefined

Newnan High School
Nina Morgan