Nina Patel
Philadelphia,PA
Summary
Current student at Binghamton University with a major in English and minors in Ancient Mediterranean Studies and Graphic Design. Experienced Social Media Manager and Event Organizer who genuinely enjoys networking and interacting with customers. Overall personable, organized, and passionate. Works well on a team.
Overview
2
2
years of professional experience
Work History
Social Media Manager
Elite Climbing
08.2022 - Current
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Planned and advertised social events for current and prospective customers.
Assistant Manager
Elite Climbing
08.2022 - 08.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Trained incoming staff members regularly.
- Helped run staff meetings and facilitate staff relationships to minimize conflict.
- Personally coached customers and families regularly and provided services such as belay lessons and bouldering and auto-belay orientations.
- Oversaw large parties, groups, team building groups, and field trips.
Education
Bachelor of Arts - English
SUNY At Binghamton
Binghamton, NY05.2027
Skills
- Social Media Management
- Advertising
- Critical Thinking
- Problem-Solving
- Attention to Detail
- Event Management
- Email Marketing
- Public Speaking
- Writing
- Teamwork and Collaboration
Timeline
Social Media Manager
Elite Climbing
08.2022 - Current
Assistant Manager
Elite Climbing
08.2022 - 08.2023
Bachelor of Arts - English
SUNY At Binghamton
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