Nina Potente
Secaucus,NJ
Summary
Personable Front Desk Medical Receptionist skilled at facilitating patient appointments. Delivers top-notch service and support and works well under pressure.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Lower Limb Institute
Hackensack, NJ
04.2018 - 11.2021
- Greeted patients, verified insurance information and collected copays.
- Scheduled appointments, managed patient records and updated medical histories.
- Assisted in preparing treatment rooms for patient examinations by stocking supplies and ensuring proper sanitation standards were met.
- Answered incoming calls, addressed inquiries and routed messages to appropriate personnel.
- Verified patient demographics, entered data into electronic health record system and provided support to physicians.
- Prepared and maintained accurate medical charts for each patient visit.
- Ensured compliance with HIPAA regulations by maintaining confidentiality of all patient information.
Hostess/Host Manager
Houlihans
Secaucus , NJ
05.2010 - 11.2017
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided excellent customer service by addressing customer needs promptly.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
Education
Certified Medical Assistant -
Eastwick College
Hackensack, NJ05-2018
Skills
- Patient Scheduling
- Charting And Clinical Documentation
- Patient Data Updates
- Patient Registration
Certification
- CPR
- EKG
- Phlebtomy
Timeline
Front Desk Medical Receptionist
Lower Limb Institute
04.2018 - 11.2021
Hostess/Host Manager
Houlihans
05.2010 - 11.2017
Certified Medical Assistant -
Eastwick College
- CPR
- EKG
- Phlebtomy
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