Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Chris Quinto

Summary

Dynamic Field Technician with extensive experience at Guy Rents, excelling in equipment maintenance and diagnostic testing. Proven track record in enhancing customer satisfaction through effective communication and proactive problem-solving. Skilled in project management and workplace safety, consistently achieving high-quality results while fostering strong client relationships.

Overview

7
7
years of professional experience

Work History

Field Technician

Guy Rents
05.2025 - Current
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Communicated with supervisor to report progress, discuss issues and seek guidance.

High Reach Mechanic

Guy Rents
06.2024 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Disassembled defective parts to make proper repairs.

Service Manager

United Rentals
01.2023 - 01.2024
  • Resolved customer complaints in professional and timely manner.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Developed and maintained positive relationships with customers to build rapport and trust.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
  • Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
  • Met with customers to discuss service needs and offer available solutions.

Mechanic Shop Foreman

Ahern Rentals
03.2021 - 01.2023
  • Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
  • Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
  • Streamlined workflow processes, enabling faster turnaround times without compromising quality standards.

Service Supervisor

Ahern Rentals
02.2018 - 02.2021
  • Handled customer complaints and inquiries.
  • Assisted with training and development of team members.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Updated job knowledge by attending workshops, training sessions and educational opportunities.

Education

Glendale Highschool
Glendale, CA
06-2001

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Data collection
  • Technical support
  • Equipment installation
  • Equipment maintenance
  • Diagnostic testing
  • Project management
  • Technical writing
  • Preventative maintenance
  • Equipment troubleshooting
  • Diagnostics and troubleshooting
  • Tool installation and alignment

Timeline

Field Technician

Guy Rents
05.2025 - Current

High Reach Mechanic

Guy Rents
06.2024 - Current

Service Manager

United Rentals
01.2023 - 01.2024

Mechanic Shop Foreman

Ahern Rentals
03.2021 - 01.2023

Service Supervisor

Ahern Rentals
02.2018 - 02.2021

Glendale Highschool

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