Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Sewell

Livonia

Summary

Dynamic customer service professional with experience at Kohls Department Store, excelling in customer relations and problem-solving. Proven ability to enhance customer satisfaction through active listening and critical thinking. Recognized for maintaining high-quality standards and fostering positive interactions, ensuring a seamless shopping experience. Skilled in efficient transaction processing and effective communication.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kohls Department Store
Westland, MI
10.2025 - 01.2026
  • Assisted customers with product inquiries and service issues, fostering a positive shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
  • Resolved customer complaints through effective communication and problem-solving techniques.
  • Maintained knowledge of sales promotions and store policies to provide accurate information.

Teacher's Assistant

KinderCare Learning Centers
Farmington Hills, MI
03.2025 - 09.2025
  • Assisted lead teacher in developing and implementing engaging lesson plans.
  • Supported classroom management by fostering a positive learning environment.
  • Supervised children during activities, ensuring safety and adherence to guidelines.
  • Organized educational materials and resources for daily lessons and activities.
  • Engaged children in play-based learning to enhance social skills and creativity.

Produce Associate

Meijer
Livonia, MI
09.2023 - 09.2024
  • Assisted in maintaining produce quality through regular inspections and timely restocking.
  • Collaborated with team members to achieve optimal product displays and customer satisfaction.
  • Monitored inventory levels, ensuring accurate stock counts and minimizing waste.
  • Implemented safe handling practices for fresh produce, adhering to health regulations.

Education

Associate of Science - Radiologic Technician

Schoolcraft College
Livonia, MI
05-2027

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Customer relations

Timeline

Customer Service Representative

Kohls Department Store
10.2025 - 01.2026

Teacher's Assistant

KinderCare Learning Centers
03.2025 - 09.2025

Produce Associate

Meijer
09.2023 - 09.2024

Associate of Science - Radiologic Technician

Schoolcraft College