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Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Accomplished Director of Operations provides leadership and guidance to business growth while improving long-term revenue outlook by controlling costs. Monitors business efficiency and quality continuously. Leads and mentors management personnel and spearheads professional development to build highly successful teams.

Highly accomplished leader with 20+ years of experience developing and managing successful multi-unit retail operations to exceed expectations. Customer-centric with expertise in strategy building, marketing, business development, and developing exceptional teams. A hands-on manager who leads by example, maximizes staff potential, develops future leaders, and champions the company’s core values and mission. Areas of expertise include: Organizational Leadership Relationship and Brand Management Training, Coaching & Counseling Budgeting & Forecasting People Development Strategic Planning & Execution P&L Management Sales Forecasting/Sales Training High-Volume Recruiting Labor Controls Strategic Brand Positioning Competitive and Financial Analysis New Market Openings Construction and Maintenance Management Lease Negotiations Change Management Building Guest Count and Sales Cost Avoidance DSP & Third-Party Relationships Supply Chain Management Policy & Procedure Formation Proficient in POSI Touch, Aloha, Micros, MenuLink, Compeat, Paycom, Microsoft Office B Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.

Quality focused accomplished Senior Manager with more than 25 years extensive experience in managing a diverse range of projects within Engineering, Construction, and Major Infrastructure. Further skills, knowledge and experience gained in Project Management and Scheduling (CPM, ECM. ECI), Strategic Asset/Facilities Management, Risk Management, Supply Chain Management, Vendor (OEM) Management, Resource Management, Change Management, and Construction Law. Expert leader and team player, with a keen understanding of business practices, procedures and operations, committed to managing projects and tasks, while contributing to business development and revenue producing activities. Sound operational skills with the ability to negotiate with others to meet quality and financial objectives and investigate new ways of achieving set goals and targets. Sound engineering skills bundled with experience in Asset Management.

Dynamic operations leader with a proven track record at PT. Sinar Bahtera Kasih, driving revenue growth through strategic planning and operational efficiency. Adept at fostering teamwork and collaboration, I successfully implemented process improvements that enhanced productivity and customer satisfaction, while mentoring teams to achieve high performance and continuous improvement.
Focused on Sales marketing with more 20 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Experienced with project management, process optimization, and strategic planning. Utilizes analytical thinking and effective communication to enhance organizational performance. Track record of implementing innovative solutions and leading teams to achieve operational success.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Dedicated Marketing professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
A brief history of PT. Sinar Bahtera Kasih.
PT. Sinar Bahtera Kasih is a startup company that I developed together with its owner. I, as the Co-Founder of the company, was tasked with developing a business in the field of paper-based food packaging production.
It started as a small trading business, then steadily grew and improvised into a company with its own production and printing machinery.
The company now has approximately 11 packaging processing machines, from raw paper entering the warehouse, cutting it to the required size, printing, or converting it to finished products ready for shipment. The process follows this: Incoming raw materials => Inspection by QC => Cutting according to production requirements => Production process => Printing of materials => Quality control of finished products by the QC team => Finishing => Packing => Delivery to customers.
This company focuses on producing food packaging specifically using paper, with a variety of variations, prioritizing food-grade paper because the paper comes into direct contact with the food it packages.
Over the years, we have provided extensive education to fast food businesses, such as fried chicken, burger, cake and bakery businesses, and other takeout businesses, on the importance of using hygienic and food-grade packaging materials to ensure the long-term health of our customers.
The company has marketed its packaged products to nearly all regions of Indonesia. Over the years, PT. SBK has received numerous awards from the public and business observers in Indonesia.

Nina Torres

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Director of Operations

Regional Manager

Practice Manager

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Associate of Science - Business Administration And Management

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Director of Operations

Regional Manager

Practice Manager

Associate of Science - Business Administration And Management

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