Nina Vaccaro
Canandaigua
Summary
Dynamic cosmetologist and seasoned store manager with a proven track record in enhancing customer satisfaction and retention. Expert in customer consultation and sales, leveraging social skills and product knowledge to exceed sales targets. Achieved significant improvements in client education and service quality through active listening and friendly communication.
Overview
4
4
years of professional experience
Work History
Cosmetologist
Self Employed Services
10.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Store Manager
Cosmoprof- Salon Sales
03.2021 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Canandaigua Academy
Canandaigua, NY06.2019
Cosmetology
Finger Lakes Technical And Career Center
Stanley06.2019
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Customer consultation
- Product knowledge
Timeline
Cosmetologist
Self Employed Services
10.2023 - Current
Store Manager
Cosmoprof- Salon Sales
03.2021 - 01.2024
High School Diploma -
Canandaigua Academy
Cosmetology
Finger Lakes Technical And Career Center
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