Julyeta Torosyan
Van Nuys,CA
Summary
Detail-oriented professional with proven knowledge of itinerary management, travel incentives, and facility management. Aiming to leverage my abilities to successfully fill [Job Title] role on your team. I am a organized individual looking to use knowledge and skills to provide exceptional recreational services to the public. Experienced in leading group activities, developing programming, and providing customer service. Possesses strong interpersonal and problem-solving abilities to create a safe, enjoyable, and engaging environment. Also a skilled motivator experienced in creating and leading engaging recreational activities for diverse ages. Proven success in developing and implementing programs for children and adults, as well as maintaining and improving existing programs. Adept at forming positive relationships with members of the community, staff and volunteers.
Overview
9
9
years of professional experience
Work History
Report/Bill Admin
Farshad Berjis Chiropractic
08.2022 - Current
- Utilized excellent organizational skills to prioritize tasks effectively.
- Prepared reports summarizing operational activities for upper management review.
- Resolved customer service issues in a timely fashion utilizing effective communication skills.
- Responded to customer inquiries via phone or email in a professional manner.
- Provided training and development opportunities for all staff members through workshops and seminars.
- Developed training modules and documentation to train staff.
- Led meetings, keeping staff informed of changes or new requirements in policies and procedures.
- Scheduled appointments for each patient by calling , via email or in person.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Camp Counselor
Hilaro
08.2023 - 08.2023
- Conducted regular health checks throughout each day to ensure camper wellbeing was maintained.
- Organized, led, and promoted interest in recreational activities.
- Worked with coworkers to complete tasks.
- Led groups of children safely through variety of camp activities.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
HOST
Beverly chicken Mediterranean restaurant
01.2015 - 01.2016
- Trained new hosting employees on proper protocols and procedures for providing an outstanding guest experience
- Ensured that all guests were seated promptly according to restaurant policies.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Closed out podium at end of shift and maintained order and organization.
- Processed phone and online orders, keeping food hot and fresh until picked up.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
Education
HIGH SCHOOL DIPLOMA -
Glendale high school
Glendale, CALIFORNIASkills
- Friendly, Positive Attitude
- Child And Adolescent Mentoring Creative And Energetic Team Leadership Effective Communication LANGUAGES
- Armenian Conversational Grew Up Speaking It
- Staff Management
- Emergency Response
- Call Answering and Routing
- Message Delivery
- Staff Training
- Visitor Check-In
- Customer Relationship Management
Languages
Armenian
Professional Working
Timeline
Camp Counselor
Hilaro
08.2023 - 08.2023
Report/Bill Admin
Farshad Berjis Chiropractic
08.2022 - Current
HOST
Beverly chicken Mediterranean restaurant
01.2015 - 01.2016
HIGH SCHOOL DIPLOMA -
Glendale high school
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