Summary
Overview
Work History
Education
Skills
Timeline
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Nina Hood

Chicago,IL

Summary

Motivate server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Little Wok
01.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Part of the opening team

Server

Fiddlers Green
11.2020 - 10.2021
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Helped to run special event nights
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

Raglan Road Irish Pub
03.2018 - 03.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Associate of Arts - Graphic Design

Valencia College
Orlando, FL
05.2020

Bachelor of Arts - Marketing

University of Central Florida
Orlando, FL
05.2015

Skills

  • Guest Engagement
  • Food Safety Understanding
  • Cash Handling
  • Daily Specials Memorization
  • Graphic Design

Timeline

Server/Bartender

Little Wok
01.2022 - Current

Server

Fiddlers Green
11.2020 - 10.2021

Server

Raglan Road Irish Pub
03.2018 - 03.2020

Associate of Arts - Graphic Design

Valencia College

Bachelor of Arts - Marketing

University of Central Florida

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Nina Hood