Summary
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

NINA JANE BARAN

Miami

Summary

To obtain a position in an organization that provides opportunities where I can use my skills and abilities and to make a significant contribution towards the achievement of company's goal.

Food service professional prepared for supervisory responsibilities with proven track record in leading teams to deliver outstanding customer experiences. Adept at optimizing operational efficiency and implementing quality control measures. Focused on fostering team collaboration and achieving consistent results, known for reliability and adaptability in dynamic environments.

Work History

Food and Beverage Supervisor

Boulud Sud Restaurant
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
  • Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
  • Conducted regular performance evaluations for staff members, providing constructive feedback designed to enhance job skills and promote professional growth opportunities.
  • Upheld highest standards of hygiene practices among staff members through ongoing education on sanitation protocols leading to consistent top-rated health inspection scores.
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.

Lead Server

Boulud Sud Restaurant
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Cultivated warm relationships with regular customers.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.
  • Implemented upselling techniques to boost average check size while still prioritizing guest satisfaction.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.

Wine Steward/Café Attendant / Business Class Lounge Attendant

Brightline Virgin Miami Central Station Inc.

Hostess/ Server / Concierge Attendant

JW Marriott Marquis
  • Ensuring excellent customer service and resolving complaints
  • Maintaining food sanitation and safety guidelines, ensuring correct storage and disposal of food, and reporting equipment defects
  • Maintaining food and drink inventory and controlling costs
  • Directing and scheduling FOH staff
  • During peak hours, assisting in seating or serving customers and ensuring the cleanliness and general look of the dining room

Education

Bachelor of Science - Tourism Management

University of San Jose-Recoletos
03.2015

undefined

St. Catherine’s College
Carcar City, Cebu
03.2010

Skills

  • Banquet operations
  • Scheduling staff
  • Allergen awareness
  • Menu development
  • Ordering supplies
  • Table service
  • Staff supervision
  • Quality assurance
  • Customer service
  • Food and beverage service
  • Opening and closing procedures

Accomplishments

    INN KEY AWARDS 2024

Languages

English

Timeline

Hostess/ Server / Concierge Attendant

JW Marriott Marquis

undefined

St. Catherine’s College

Food and Beverage Supervisor

Boulud Sud Restaurant

Lead Server

Boulud Sud Restaurant

Wine Steward/Café Attendant / Business Class Lounge Attendant

Brightline Virgin Miami Central Station Inc.

Bachelor of Science - Tourism Management

University of San Jose-Recoletos
NINA JANE BARAN