Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Nina Luisa Rogers

Nina Luisa Rogers

Las Vegas,NV

Summary

  • Goal driven, compassionate and accountable professional
  • Proven track record of successfully managing over 21,000 personnel, finances, facility operations, while concurrently providing excellent customer care to both active and reserve duty military and their families.
  • Hands-on team leader with excellent problem-solving, analysis, and critical-thinking skills.
  • In-depth knowledge of medical terminologies.
  • Ability to work independently, setting priorities, organizing work, multi-tasking and meeting deadlines.
  • Ability to effectively work with others in a team environment.
  • Ability to prioritize and multi-task with competing deadlines.
  • Ability to use computer software to maintain databases and perform word processing.
  • Ability to communicate, orally and in writing, in a clear, concise and accurate manner.

Overview

27
27
years of professional experience

Work History

Sales Associate

Daiso Sahara Pavilion North
Las Vegas, NV
07.2023 - Current
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Developed trusting relationships with customers by making personal connections.

Family Manager

Morata Household
Las Vegas, NV
06.2023 - Current
  • Keep home neat and organized.
  • Sets appointments for family members, home repairs and maintenance.
  • Run errands, like buying groceries, picking up children at school and taking family to doctor’s appointments.
  • Keeping an inventory of the house and restocking as needed.
  • Cook and prepare nutritious meals.

Warehouse Associate

OXR1 Amazon
Oxnard, CA
03.2023 - 07.2023
  • Receive product and troubleshoot problems for resolutions.
  • Pick customer orders on all levels of a multi-level mezzanine.
  • Receive products using radio frequency scanners, computer equipment and robotic pods.
  • Recording all picked and packed items in the Amazon database.
  • Ensure that all shipping schedules are met with attention to details to ensure timely delivery and loss prevention.

Housekeeper

People to People Housekeeping
Las Vegas, NV
07.2023 - 07.2023
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Interacted pleasantly with clients and guests when performing daily duties.

Personnel Specialist

United States Navy, PSD Guam
Santa Rita, Guam
06.2006 - 06.2009
  • Customer support to over 20,000 Navy and DOD military members.
  • Provided Navy related pay, travel entitlements, rights and benefits.
  • Processed military and travel pay, entitlements and benefits to the unit and their families.
  • Provided counseling and information to Navy-related occupations, general education and job training opportunities, rights and benefits, and promotion requirements.
  • Prepared financial accounting/financial reports related to travel and pay transactions, and operate the associated accounting systems.

Personnel Specialist

United States Navy, NMCB Three
Port Hueneme, CA
09.2001 - 06.2009
  • Serve the role of receipts clerk, transfer clerk, pay clerk, and travel clerk, and instrumental in the processing of receipts, gains, entitlements, and travel claims for more than 700 Navy Seabee military members.
  • Responsible for planning, organizing, directing, and supervising the various functions associated with officer and enlisted personnel administration and related pay functions.
  • Audit reporting and detachment endorsements, update and audit service member’s group life insurance, record of emergency data, military pay entitlements, review, verification and release of enlistment contract and extensions, travel arrangements and claims for member and dependents, assist in the recoupment of debt to the government.
  • Utilize MMPA, NSIPS, TOPS and all Microsoft Office applications on a daily basis to track, audit, and verify all pay and personnel transactions related to the service member’s receipts and transfers. Knowledgeable with the DODFMR Volumes 5, 7 and 9, DJMS-PTG, JFTR and MMPA Manuals, Milpersman and all DOD, DON, SECNAV, and BUPERS instructions and directives.
  • Plans, assigns, directs, and reviews the work of subordinate employees and verifies others work and identifies and trains on deficiencies and inefficiencies that cause or prevent problems in meeting operational readiness and mission accomplishments.

Sales Associate

Gift Marketing, Micronesia Mall
Dededo, Guam
12.1996 - 03.1998
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Education

Bachelor of Science - Health Administration

Charter College, Oxnard, CA
12.2014

Associate of Science - Health Information Technology

Charter College, Oxnard CA
09.2013

Skills

  • Risk management proficient
  • 13 years Customer Service
  • Detailed oriented
  • Goal oriented and punctual
  • Excellent interpersonal skills
  • Works well under pressure with no supervision
  • Proficient in MS Office (Word, PowerPoint, Excel, Outlook and Access)

Languages

Tagalog
Native/ Bilingual

Accomplishments

  • Good Conduct Medal (2), Global War on Terrorism Service Medal, Meritorious Unit Commendation Ribbon, National Defense Service Medal, Navy and Marine Corp Achievement Medal (2), Navy “E” Ribbon (2).

Timeline

Sales Associate - Daiso Sahara Pavilion North
07.2023 - Current
Housekeeper - People to People Housekeeping
07.2023 - 07.2023
Family Manager - Morata Household
06.2023 - Current
Warehouse Associate - OXR1 Amazon
03.2023 - 07.2023
Personnel Specialist - United States Navy, PSD Guam
06.2006 - 06.2009
Personnel Specialist - United States Navy, NMCB Three
09.2001 - 06.2009
Sales Associate - Gift Marketing, Micronesia Mall
12.1996 - 03.1998
Charter College - Bachelor of Science, Health Administration
Charter College - Associate of Science, Health Information Technology

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Nina Luisa Rogers