NINAREH BOGUSPOUR
Glendale,CA
Summary
Experienced healthcare professional with over 10 years of experience in pharmacy, customer service, and administrative support. Skilled in patient education, operations coordination, and insurance resolution. Proven communicator fluent in English, Armenian, and Farsi with a passion for improving service delivery and supporting organizational goals. Dedicated healthcare professional with extensive experience in pharmacy operations and patient support. Expertise in medication education and insurance resolution enhances service delivery and operational efficiency. Multilingual communicator committed to optimizing patient care through collaboration with healthcare teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Walgreens
Glendale, CA
2025.05 - 2026.04
- Processed customer prescriptions accurately and efficiently.
- Provided exceptional customer service by answering inquiries and resolving issues.
- Handled cash and processed transactions at the register.
- Maintained cleanliness and organization of pharmacy workspace and shelves.
- Collaborated with team members to streamline daily operations.
Pharmacy Intern
Walgreens Specialty Pharmacy
Glendale, CA
2020.11 - 2025.05
- Liaised with providers and insurers to resolve medication-related issues for patients.
- Handled prescription fulfillment, prior authorizations, and inventory.
- Counseled customers on medication usage and provided support for adherence.
- Educated patients on medication usage and potential side effects.
- Collaborated with healthcare professionals to enhance patient care strategies and outcomes.
Assistant Manager
Glendale Foot and Ankle Podiatry Center
Glendale, CA
2010.06 - 2020.08
- Managed front-desk operations and administrative workflow.
- Conducted insurance billing, appeals, and payment coordination.
- Trained staff and supported daily clinic operations.
Pharmacy Technician
Glenrock Pharmacy
Eagle Rock, CA
2014.08 - 2015.08
- Supported prescription filling and customer service tasks.
- Maintained pharmacy stock and processed billing.
Education
Doctor of Pharmacy - Pharmacy Graduate
West Coast University School of Pharmacy
Los Angeles, CA2024-04
Skills
- Patient Communication & Customer Support
- Healthcare Operations & Workflow
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Pharmacy operations
- Multilingual Communication Skills
- Inventory and Record Management
- Prescription processing
- Cash handling
- Medication education
- Insurance coordination
Certification
- Basic Life Support (CPR & AED), American Heart Association
Languages
- Armenian
- Farsi
- English, Fluent
- Armenian, Native Proficiency
- Farsi, Advanced Proficiency
Timeline
Pharmacy Clerk
Walgreens
2025.05 - 2026.04
Pharmacy Intern
Walgreens Specialty Pharmacy
2020.11 - 2025.05
Pharmacy Technician
Glenrock Pharmacy
2014.08 - 2015.08
Assistant Manager
Glendale Foot and Ankle Podiatry Center
2010.06 - 2020.08
Doctor of Pharmacy - Pharmacy Graduate
West Coast University School of Pharmacy