Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Hi, I’m

Jennifer Mathis

Warner Robins,GA

Summary

Detail-oriented Library Media Specialist eager to help students enjoy learning and engage in education using diverse media strategies. Dedicated to working closely with teachers and other library staff.

Professional receptionist with strong organizational skills and proven ability to manage front desk operations efficiently. Adept at multitasking, maintaining schedules, and providing exceptional customer service. Collaborative team player who adapts quickly to changing needs, ensuring smooth workflow and positive interactions. Strong communication skills, attention to detail, and customer-focused approach make for reliability in dynamic environment.

Overview

23
years of professional experience
1
Certificate

Work History

U-Save-It Pharmacy
Centerville,GA

Pharmacy Clerk
10.2023 - Current

Job overview

  • Processed prescription orders efficiently and accurately in fast-paced pharmacy environment.
  • Assisted customers with medication inquiries, ensuring clarity and understanding of usage instructions.
  • Maintained inventory levels, restocking shelves to support pharmacy operations and customer needs.
  • Trained new staff on operational procedures, promoting adherence to pharmacy standards and protocols.
  • Monitored expiration dates of pharmaceuticals, ensuring compliance with safety regulations and reducing waste.
  • Enhanced customer satisfaction through effective communication and problem-solving skills during service interactions.
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
  • Reduced wait times for customers with prompt prescription filling and effective communication between pharmacists and patients.
  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Provided exceptional service to diverse customers through clear communication, empathy, and cultural sensitivity skills.
  • Managed cash register and financial transactions, securing accurate payment processing.
  • Greeted customers at counter and provided excellent customer service.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Organized pharmacy area to maintain clean and orderly environment.
  • Managed high-volume phone calls, ensuring timely responses to customer needs.

Dooly County Board Of Education
Pinehurst, GA

MEDIA CENTER PARAPROFESSIONAL
07.2022 - 10.2023

Job overview

  • Maintained accurate records and confidentiality of library book and periodical inventory.
  • Provided assistance and support to staff in regard to facility maintenance, security and services.
  • Encouraged reading, information literacy skills and information resources through book clubs and reading programs.
  • Collaborated with teachers by scheduling library activities and procuring resources.
  • Gathered and utilized diverse technologies for modern and more effective education.
  • Organized circulation desk with over 500 books and periodicals to be checked out
  • Resolved problems, improved operations and provided exceptional service
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Carried out day-to-day duties accurately and efficiently

Peach County Board Of Education
Ft. Valley , GA

CLASSIFIED STAFF MEMBER
10.2016 - 07.2022

Job overview

  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Assisted with school field trips and special events by collecting permission slips and payments.
  • Helped teachers manage bus loading and unloading.
  • Prepared reports and maintained administrative records.
  • Stepped into non-classroom environments such as libraries to help staff manage demand.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained and processed invoices, deposits and money logs.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Resolved problems, improved operations and provided exceptional service.

RUTLAND ACE HARDWARE
Bibb, GA

CASHIER
03.2012 - 09.2016

Job overview

  • Assisting customers in the store check-out process
  • Provided customer service by greeting customers, answering questions, helping with located items, and providing advice or recommendations
  • Up-selling productivity
  • Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records, and withdrawals, and generating reports for credit and debit cards
  • Promoted a positive reinforcement method at the workplace
  • Achieving customer satisfaction and revenue growth objectives.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Greeted customers entering store and responded promptly to customer needs.

ARBY’S RESTAURANT
Warner Robins, GA

SHIFT MANAGER
12.2002 - 03.2012

Job overview

  • Delegating tasks to restaurant staff and supervising their performance
  • Maintaining a fully- stocked inventory and ordering food supplies, as needed
  • Managing dining reservations
  • Arrange to have shifts covered when employees take off
  • Track daily costs and revenues
  • Helping staff to resolve on the job challenges
  • Balance the cash register at the end of the shift
  • Ensure customers satisfaction and gracefully handled any complaints
  • Open and close the restaurant when responsible for the first to last shift
  • Inform the next Shift Manager about pending needs.
  • Trained and mentored new employees to maximize team performance
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Excelled in every store position and regularly backed up front-line staff
  • Tracked receipts, employee hours and inventory movements

PAYLESS SHOE SOURCE
Warner Robins, GA

SALES ASSOCIATE aND CASHIER
07.2005 - 08.2007

Job overview

  • Conducting personal shopping for clients in need of apparel, shoes, and accessories
  • Completed weekly stock and inventory assignments and answered phones to execute orders
  • Maintained a client contact log to inform customers of sales and promotions
  • Exceeded in store credit goals and sales goals
  • Merchandised to promote sales
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
  • Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions about sizing, accessories and merchandise care.

Education

University of Phoenix
Phoenix, AZ

MBA from Accounting
07-2024

University Overview

  • 3.7GPA

University of Phoenix
Phoenix, AZ

Bachelor of Science from Accounting
11.2022

University Overview

  • {3.5} GPA

MIDDLE GEORGIA TECHNICAL COLLEGE
Bonaire, GA

Degree from Cosmetology
06.2005

University Overview

HOUSTON COUNTY HIGH SCHOOL
Bonaire, GA

DIPLOMA
05.2004

University Overview

Skills

  • Collaborative team player with positive attitude and exceptional attention to details and strong communication, time management and organizational abilities Driven to provide first rate administrative support and experience and to offer improvement and growth for future development
  • Media relations
  • Issue response and remediation
  • Student-centered learning
  • Multitasking and Time Management
  • Library Organization
  • Research and Analytical Skills
  • Circulation Desk Management
  • Information Systems
  • Strong Organizational Skills
  • Ease with Computers and Technology
  • Social Media Updating
  • Business Correspondence
  • Office Equipment Operation
  • Document and File Management
  • Computers and Technology
  • Word Processing
  • Patient Flow
  • Clerical Support
  • Reception
  • Health Insurance
  • Processing payments
  • Answering customer questions
  • FDA and ICH Guidelines
  • Recordkeeping skills
  • Pharmacy protocols
  • Customer care standards
  • Interpreting orders
  • Assisting pharmacists
  • Receiving incoming supplies

Certification

  • GACE Training

Accomplishments

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Pharmacy Clerk
U-Save-It Pharmacy
10.2023 - Current
MEDIA CENTER PARAPROFESSIONAL
Dooly County Board Of Education
07.2022 - 10.2023
CLASSIFIED STAFF MEMBER
Peach County Board Of Education
10.2016 - 07.2022
CASHIER
RUTLAND ACE HARDWARE
03.2012 - 09.2016
SALES ASSOCIATE aND CASHIER
PAYLESS SHOE SOURCE
07.2005 - 08.2007
SHIFT MANAGER
ARBY’S RESTAURANT
12.2002 - 03.2012
University of Phoenix
MBA from Accounting
University of Phoenix
Bachelor of Science from Accounting
MIDDLE GEORGIA TECHNICAL COLLEGE
Degree from Cosmetology
HOUSTON COUNTY HIGH SCHOOL
DIPLOMA
Jennifer Mathis