JANINE NUNEZ
Desert Hot Springs
Summary
Highly motivated and experienced retail sales associate and hostess with take-out training looking for full-time or part-time work with a company that gives prospects for promotion based on performance and dedication.
Overview
6
6
years of professional experience
Work History
Server
Agua Caliente Casino
Palm Springs
08.2023 - 08.2025
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess/To-Go Specialist
Olive Garden Italian Restaurant
Palm Desert
05.2022 - 07.2023
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Informed servers of newly seated parties for speedy service.
- Used cash registers and credit card machines to cash out customers.
Sales Associate
T.J. Maxx
Palm Desert
05.2021 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Helped customers complete purchases, locate items and join reward programs.
Volunteer
Latino Commission Food Bank
Coachella
07.2019 - 09.2019
- Sort and stack items in an orderly manner on the shelves.
- Ensure product quality - check expiry dates etc.
- Clearly mark items to be discarded.
- Ensure the sorting area is safe - maintain clear walkways and exits.
- Use correct body mechanics while lifting heavy items.
- Ensure storing bins are clean and properly covered.
- Maintain inventory records as required.
- Ensure personal hygiene and cleanliness.
- Maintain confidentiality.
Volunteer
Martha's Village Store
Indio
04.2019 - 06.2019
- Sort, hang, and organize merchandise.
- Assist customers by answering store-related questions and complaints, notify manager of any concerns for resolution.
- Answer store telephone and take messages or refer callers to the appropriate department or personnel.
- Be alert for shoplifters and respond following established policy and procedures.
- Assist in the routine of maintaining cleanliness of the premises and notify manager of any safety or health hazards.
Education
High School -
Palm Desert High School
Palm Desert, CASkills
- Customer service
- Merchandise upselling
- Product education
- Order processing
- Customer consulting
- Client communication
- Materials Handling
- Customer Interaction
- Taking Orders
- Table Service
- Guest Flow
- Price Memorization
- Menu Memorization
- To-Go Order Preparation
- Phone Inquiries
- Seating Assignment Preparation
- Beverage Preparation
- Dining Room Monitoring
- Cleaning and Sanitation
- Greeting and Escorting Guests
- Table Setting Knowledge
- Ordering Procedures
- Guest Satisfaction
- Operate Cash Register
Timeline
Server
Agua Caliente Casino
08.2023 - 08.2025
Hostess/To-Go Specialist
Olive Garden Italian Restaurant
05.2022 - 07.2023
Sales Associate
T.J. Maxx
05.2021 - 05.2022
Volunteer
Latino Commission Food Bank
07.2019 - 09.2019
Volunteer
Martha's Village Store
04.2019 - 06.2019
High School -
Palm Desert High School