Nino Pereira
Cleveland,Ohio
Summary
Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Twisted Minds
08.2022 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Provided constructive feedback during team meetings, fostering collaboration among colleagues towards shared objectives in-store performance improvements.
Lifeguard
OHIO UNIVERSITY AQUATIC CENTER
09.2021 - Current
- Patrol or monitor recreational swimming areas up to around 30 people at a time
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Contact emergency medical personnel in case of serious injury
- Rescue distressed persons, using rescue techniques and equipment
Pizza Baker/ Dishwasher
MARATTA'S
07.2019 - 08.2021
- Maintain sanitation, health, and safety standards in work areas
- Baking pizza at about 120 per shift
- Cutting and boxing the pizza
- Making Pizza dough after every shift
- Verify that prepared food meets requirements for quality and quantity
- Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand
Lifeguard
CLEVELAND HEIGHTS RECREATION CENTER
05.2018 - 08.2021
- Patrol or monitor recreational areas such as swimming areas Warn recreational participants of inclement weather, unsafe areas, illegal conduct
- Inspect recreational facilities for cleanliness
- Provide assistance in the safe use of equipment.Tweak skills to match possession im applying for
- Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment
- Contact emergency medical personnel in case of serious injury
- Rescue distressed persons, using rescue techniques and equipment
Education
Bachelor of Science - Psychology
Cleveland State University
Cleveland, OH05.2024
Undecided
Cleveland State University
05.2021
High School Diploma -
Cleveland Heights High School
05.2020
Associate of Science - Marketing
Ohio University
Athens, OH05.2022
Skills
- Positive Customer Engagement
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Flexible Schedule
- Product Knowledge
- Professional Appearance
- Sales expertise
- Trend Awareness
- Brand representation
- Reliable and Responsible
- Honest and Dependable
- Strong Communication and Interpersonal Skills
Certification
Certified Lifeguard
Timeline
Retail Sales Associate
Twisted Minds
08.2022 - Current
Lifeguard
OHIO UNIVERSITY AQUATIC CENTER
09.2021 - Current
Pizza Baker/ Dishwasher
MARATTA'S
07.2019 - 08.2021
Lifeguard
CLEVELAND HEIGHTS RECREATION CENTER
05.2018 - 08.2021
Bachelor of Science - Psychology
Cleveland State University
Undecided
Cleveland State University
High School Diploma -
Cleveland Heights High School
Associate of Science - Marketing
Ohio University
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