Summary
Work History
Education
Skills
Languages
Timeline
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Nino B Rio

Avon Lake,OH

Summary

Dynamic Business Manager with extensive experience in daily operations across multiple departments including but not limited to Business Management, Human Resources, IT and Finance. Implemented new systems that optimized labor allocation, cutting operational costs by 15% while maintaining productivity. Expert in process improvement and team training, driving efficiency and enhancing organizational performance. With a proven track record showcasing innovative processes. Skilled in inventory management, scheduling systems, and training workshops. Known for driving regulation, enhancing customer satisfaction, and providing strategic oversight that improves performance and profitability.

Work History

Firm Manager

Faix Legal LLC
2024 - 2026
  • Oversaw daily operations across multiple departments, ensuring efficient workflows.
  • Enforced adherence to company policies, which facilitated smoother interdepartmental collaboration.
  • Implemented a new scheduling system that optimized labor allocation, leading to a 17% decrease in operational costs while maintaining productivity levels.
  • Developed and conducted training programs for staff on best practices, which increased employee retention rates by 50% and improved overall team performance.
  • Streamlined office workflows, reducing administrative processing time.
  • Developed a company handbook for best practices.
  • Managed vendor contracts and negotiations, cutting costs by 25%.
  • Oversaw budgeting and financial reporting, improving cash flow accuracy.
  • Implemented billing system enhancements that increased collections by 50%.
  • Maintained the financial books.

Firm Administrator

Balson Faix & McVey LLP
2021 - 2024
  • Supervised the day-to-day business and administrative operations of the law firm.
  • Assisted in the management of the financial system by working closely with the bookkeeping firm.
  • Implemented new technologies which facilitated workflows.
  • Molded staff to adhere to new practices allowing attorneys to focus exclusively on practicing law.
  • Prepared and managed the firm's budget.
  • Monitored cash flow and provided newly developed financial reports.
  • Oversaw Trust accounting.
  • Processed invoices, tracked billable hours and ensured timely collections.
  • Negotiated contracts with vendors and managed relationships with outside service providers.
  • Hired trained and integrated new attorneys, paralegals and administrative support staff.
  • Conducted Staff appraisals, handling employee grievances.
  • Managed payroll and benefits.
  • Provided ongoing guidance to non-attorney support staff regarding their duties.
  • Collaborated with firm partners and senior leadership.

Operations Manager

Sontec Instruments
2017 - 2021
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
  • Streamlined and enhanced corporate accounting and operations system by initiating key workflows.
  • Enhanced and redefined organizational structure to maintain company's competitive edge across territories.
  • Trained, coached and mentored staff to support smooth adoption of new Acumatica program.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
  • Maximized productivity and management systems by establishing specific goals and managing operations.
  • Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
  • Monitored customer feedback to devise business strategies and determine process improvements for better customer experiences.
  • Formulated processes that enabled team to improve assistance to support groups, resulting in reduction of down time and financial loss.
  • Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Boosted team performance with enhanced employee evaluation processes.
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
  • Brought in more than 10 new administrative staff and handled all training, mentoring and direction to maximize productivity.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Coordinated, managed and monitored the workings of various departments.
  • Planned effective strategies for the financial well-being of the company
  • Organized recruitment and placement of required staff.
  • Coordinated and monitored the work of various departments involved in production, warehousing, pricing and distribution of goods.
  • Provided technical support where necessary
  • Monitored and managed the efficiency of support services such as IT, HR, Accounts and Finance.
  • Strategic Input - Liaison with top management.

Education

Bachelor of Arts - Business Administration And Management

California Southern University
CA
2011-05

Associate of Arts -

California State University, San Bernardino
San Bernardino, CA
2009-05

Skills

  • Microsoft Word, Excel, PowerPoint and Internet
  • Work flow planning
  • Policies and Procedures Implementation
  • Contract Review and Recommendations
  • Team Leadership
  • Relationship Development
  • Sales background
  • Customer relations specialist
  • Finance background
  • Business planning
  • Superb time management skills
  • Business administration
  • Business Development
  • Natural leader
  • Fluent in Spanish
  • Financial Management
  • Operations management
  • Performance Evaluations
  • Employee relations and conflict resolution
  • Staff Management

Languages

Spanish
Native or Bilingual
French
Professional Working
Portuguese
Professional Working

Timeline

Firm Manager

Faix Legal LLC
2024 - 2026

Firm Administrator

Balson Faix & McVey LLP
2021 - 2024

Operations Manager

Sontec Instruments
2017 - 2021

Bachelor of Arts - Business Administration And Management

California Southern University

Associate of Arts -

California State University, San Bernardino

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