NINOSHCA SANTIAGO
Paterson,NJ
Summary
Certified Phlebotomist ,licensed by Branford Institute with considerable experience performing precise venipuncture. Skilled in sample preparation and storage procedures, data entry,knowledge of medical terminology, infection control procedures. Works well under pressure ,and in a fast work environment. To obtain a position that will help utilize my communication, leadership, creativity and phlebotomy skills, which will allow me to enhance a more affective work performance.
Overview
5
5
years of professional experience
Work History
Receptionist
NJ EYE AND EAR
2022.11 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Submitted Radiology Authorization's through insurances.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Insurance verification and eligibility.
Front Desk Supervisor
MEDSOLUTIONS
2018.11 - 2022.10
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Scheduled and assigned daily work and activities for team members.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Entered and updated sensitive customer information during check-ins and room changes.
- Handled tasks and responsibilities for front office employees during periods of understaffing.
- Attended staff meetings and brought issues to attention of upper management.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Perfomed EKG Testing
- Administered Vaccines
- Accurately assessing and documenting vital signs.
- Completing student school/ work physical forms
Education
CERTIFICATE - Phlebotomy
BRANFORD INSTITUTE
Paterson, NJ11.2023
High School Diploma -
PANTHER ACADEMY
Paterson, NJ06.2018
Skills
- Venipuncture
- Medical Terminology
- Data Entry
- Medical Coding
- Disinfect equipment to ensure safe usage
- Office Management
- Time management
- Communication
- Leardership
- Administrative Support
- Scheduling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Receptionist
NJ EYE AND EAR
2022.11 - Current
Front Desk Supervisor
MEDSOLUTIONS
2018.11 - 2022.10
CERTIFICATE - Phlebotomy
BRANFORD INSTITUTE
High School Diploma -
PANTHER ACADEMY
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