Jaelyn Perotin
Littleton ,CO
Summary
Motivated and responsible young women with a desire to learn and connect with people. Looking to apply my strong customer service and strong communication skills in a healthcare workplace.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Revive MD
Greenwood Village, CO
05.2023 - 10.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
Spa Consultant
Glo Tanning
Highlands Ranch, CO
10.2022 - 05.2023
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Entrusted to handle confidential and sensitive situations in professional matter
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Enhanced spa customer satisfaction by implementing new treatment offerings and personalized service options.
- Implemented rigorous cleanliness and hygiene protocols, maintaining a consistently pristine facility environment.
- Trained spa staff in advanced techniques, resulting in improved client retention rates.
Spa Consultant
At The Beach Tanning
Littleton, CO
12.2021 - 09.2022
- Educated clients on health and safety of tanning facilities and procedures.
- Maintained clean and stocked front counter area.
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Assigned clients to appropriate facilities based on desired treatments and health needs.
- Scheduled clients based on number of beds and booths with consideration of walk-in averages.
Hostess & Busser
Angies Italian/Mexican Restaurant
Littleton, CO
04.2021 - 11.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Hostess & Busser
Robert’s Deli
Littleton, CO
09.2019 - 07.2020
- Greeted and built rapport with guests while escorting to their tables
- Managed in-person and over-the-phone inquires and customer needs
- Provided excellent customer service by establishing relationships with guests
- Maintained a clean workspace by organizing dishware, sweeping and wiping down tables
Education
Spanish I & Spanish II, Office Aid -
Columbine High School
Littleton, CO05.2022
Skills
- Customer service
- Career oriented
- Communications
- Time management
- Organization
- Teamwork
- Hard work ethic
- Initiative to learn
- Front Desk Management
- Knowledge Base
- Opening and Closing Skills
- Patient Care
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Venipuncture
Certification
Certified Phlebotomy Technician
Timeline
Receptionist
Revive MD
05.2023 - 10.2024
Spa Consultant
Glo Tanning
10.2022 - 05.2023
Spa Consultant
At The Beach Tanning
12.2021 - 09.2022
Hostess & Busser
Angies Italian/Mexican Restaurant
04.2021 - 11.2021
Hostess & Busser
Robert’s Deli
09.2019 - 07.2020
Spanish I & Spanish II, Office Aid -
Columbine High School