NIOSHAH HALL
Baytown
Summary
Skilled sales and customer service professional with over 10 years of experience in client relationship management and complex transaction oversight. Former licensed Real Estate Sales Agent with expertise in residential sales, MLS systems, and CRM platforms. Deeply connected to the Baytown and La Porte communities through volunteer leadership. Committed to facilitating homeownership and delivering outstanding service throughout the buying process.
Overview
12
12
years of professional experience
Work History
International Transcript Evaluator
University of St. Thomas
Houston, TX
07.2022 - Current
- Manage highly detailed documentation while maintaining confidentiality and compliance.
- Build trusted relationships through exceptional customer service.
- Coordinate multiple deadlines with accuracy.
- Lead training initiatives and process improvements.
- Collaborate across departments to resolve complex issues.
Real Estate Sales Agent
eXp Realty
Houston, TX
01.2023 - 01.2025
- Assisted buyers and sellers throughout the residential real estate transaction process.
- Utilized MLS systems to research properties, perform market analyses, and identify opportunities for clients.
- Managed client relationships using CRM platforms and maintained consistent follow-up to generate referrals and repeat business.
- Coordinated transactions from contract to closing using transaction management software while ensuring accuracy and compliance.
- Negotiated offers, prepared contracts and disclosures, and communicated with lenders, title companies, inspectors, and other agents.
- Developed marketing strategies including social media campaigns, open houses, networking events, and digital advertising.
- Built a strong referral network through community involvement and local relationship building.
Records Management Specialist
San Jacinto College
Houston, TX
01.2015 - 01.2019
- Delivered exceptional customer service.
- Processed confidential records accurately.
- Assisted students through complex admissions processes.
Education
Business Marketing - Business Marketing
University of St. Thomas
Houston, TXOccupational Certificate - Real Estate
San Jacinto College
Houston, TX01-2018
Skills
- Residential Real Estate Sales
- Buyer & Seller Representation
- Contract Negotiation
- Lead Generation
- Relationship Building
- MLS
- CRM
- Transaction Management Software
- Market Analysis
- Marketing & Social Media
- Communication
- Time Management
- Microsoft Office
Community Leadership
Active volunteer with nonprofit organizations throughout Baytown and La Porte., Volunteer leader and committee member supporting youth development initiatives., Active participant in several local youth sports organizations, fostering a strong community network., Experienced organizing fundraising events, community outreach initiatives, and volunteer programs.
Professional Highlights
- Licensed Texas Real Estate Sales Agent (2023–2025)
- Business Marketing Degree (In Progress)
- Real Estate Occupational Certificate
- Extensive network throughout Baytown, La Porte, Pasadena, Deer Park, Mont Belvieu, and surrounding Houston communities
- Experienced with MLS, CRM systems, digital marketing, and transaction management platforms
Timeline
Real Estate Sales Agent
eXp Realty
01.2023 - 01.2025
International Transcript Evaluator
University of St. Thomas
07.2022 - Current
Records Management Specialist
San Jacinto College
01.2015 - 01.2019
Business Marketing - Business Marketing
University of St. Thomas
Occupational Certificate - Real Estate
San Jacinto College