NiQuan Faison
Tacoma,WA
Summary
Dynamic delivery driver with a proven track record at FedEx, recognized for enhancing customer satisfaction through accurate deliveries. Skilled in GPS navigation and route management, I excel in problem-solving and maintaining a positive attitude in high-pressure environments. Dependable and reliable, I consistently meet tight deadlines while ensuring safe driving practices.
Overview
5
5
years of professional experience
Work History
Delivery Driver
FedEx
11.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
Education
High School Diploma -
Lincoln High School
Tacoma, WA06.2017
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Loading and unloading
- GPS and route planning
Timeline
Delivery Driver
FedEx
11.2020 - Current
High School Diploma -
Lincoln High School
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