Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nirali Patel

Plano,TX

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Store Manager

7-eleven Convenience Store
Rockwall, TX
01.2020 - Current
  • Managed daily banking activities such as deposits and withdrawals.
  • Developed relationships with suppliers to negotiate better prices.
  • Implemented efficient systems for tracking stock movement.
  • Monitored inventory levels and placed orders to restock shelves.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Ensured compliance with safety regulations and company policies.
  • Established customer service standards and monitored staff compliance.
  • Responded promptly to inquiries from customers regarding their orders.
  • Organized and tracked all outbound shipments using tracking software.
  • Processed and sorted incoming mail according to specified criteria.
  • Stocked supplies needed for daily operations in the mailroom.

Store Manager

India Bazaar
Plano, TX
01.2015 - 12.2019
  • Stocked shelves with merchandise and maintained inventory levels.
  • Addressed customer complaints in a professional manner.
  • Maintained knowledge of current promotions, policies concerning payment and exchanges.
  • Managed email accounts by creating aliases, forwarding emails or resetting passwords.
  • Performed data entry tasks, including updating customer information in databases.

Education

Bachelor of Arts - Business Administration

University of Bachelor of Arts And Commerce
India
06-2003

Skills

  • Project Management
  • Retail Inventory Management
  • Supply Ordering
  • POS Systems
  • Customer Service Management
  • Strong organization skills
  • multi tasking with full of energy
  • Data entry computer skill
  • Basic equipment maintenance
  • Problem-solving skills

Languages

English
Professional
Hindi
Professional
Gujarati
Professional
Spanish
Elementary

Timeline

Store Manager

7-eleven Convenience Store
01.2020 - Current

Store Manager

India Bazaar
01.2015 - 12.2019

Bachelor of Arts - Business Administration

University of Bachelor of Arts And Commerce
Nirali Patel