Nirea Cooper

• Managed online order fulfillment to ensure timely delivery and customer satisfaction.
• Coordinated inventory management to maintain stock levels for online orders.
• Streamlined order processing systems, enhancing efficiency in picking and packing operations.
• Trained new team members on best practices for online shopping procedures and tools.

• Organized library shelves, materials and equipment in clear, alphabetized order.
• Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
• Answered questions from patrons and helped to find desired materials.
• Handled check-in and check-out process of library books and materials at circulation desk.

• Developed strong relationships with families, providing regular updates on child progress and establishing trust.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Developed age-appropriate activities and crafts to engage children.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

• Resolved customer inquiries through effective communication and active listening.
• Analyzed customer feedback to identify trends, contributing to process improvements.
• Coordinated cross-functional teams to optimize collaborative projects using Microsoft platforms.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Worked effectively in fast-paced environments.

Dean's List 2024