Hi, I’m
Nirun Arunthavarajah
Henrietta
Summary
Dynamic professional with a proven track record at DMS Electronics PVT Ltd, excelling in data analysis and customer service. Adept at optimizing processes and enhancing team collaboration, I consistently resolve complex issues while ensuring safety compliance. Recognized for my ability to streamline operations and improve client satisfaction through effective communication and problem resolution.
Overview
2026
years of professional experience
1
Certification
Work History
DMS Electronics PVT LtdColombo
Technical Field Assistant
07.2023 - 06.2025
Job overview
- Transported personnel and equipment to field sites in a safe manner.
- Computed, recorded and proofread data or reports.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Developed organizational filing systems for confidential customer records and reports.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Solid SolutionsColombo
Network Technician
02.2020 - 08.2022
Job overview
- Utilized various software and tools to streamline processes and optimize performance.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
L.M.Surf & PlayColombo
Computer Operator
04.2012 - 04.2014
Job overview
- Provided user support for all system applications and hardware components.
- Updated antivirus software to protect against malicious programs.
- Managed email accounts by creating aliases, forwarding emails or resetting passwords.
- Tested network connections for proper functioning of systems.
- Installed, configured and maintained computer hardware and software systems.
Dialog Colombo
Data Vitrifaction
Job overview
- Recognized by management for providing exceptional customer service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
BRITISH COLLEGE OF APPLIED STUDIESSri Lanka
Some College (No Degree) from Computing And Systems Development QCF
Skills
- Data analysis
- Network troubleshooting
- System maintenance
- Technical support
- Customer service
- Project coordination
- Time management
- Document organization
- Team collaboration
- Problem resolution
- Safety compliance
Certification
Diploma in Computer Studies, Completed on 28th May2009
- British Information of Computer Technology
Spoken English (Primary Level 1), Completed on 16th August 2009
- Royal Institute
Diploma in Computer A+ Engineering, Completed on 18th August 2009
- British Information of Computer Technology
Spoken English (Primary Level 2), Completed on 06th December 2009
- Royal Institute
Diploma in Digital Video Production, Completed on 18th Nov, 2010
- Computer Software College (CSC)
Diploma in Spoken English, Completed on 20th Jan, 2012
- IDL Academy
Diploma in A+ and N+ on 25th Jan, 2014
- TURNKEY IT Training
Diploma in Advanced English, Completed on 10th May 2014
- IDL Academy
BTEC Higher National Diploma in Computing on 01st June 2015 to 2017
-BCAS British Collage
Languages
English
Limited
Tamil
Professional
References
References available upon request.
Timeline
Technical Field Assistant
DMS Electronics PVT Ltd
07.2023 - 06.2025
Network Technician
Solid Solutions
02.2020 - 08.2022
Computer Operator
L.M.Surf & Play
04.2012 - 04.2014
Data Vitrifaction
Dialog
BRITISH COLLEGE OF APPLIED STUDIES
Some College (No Degree) from Computing And Systems Development QCF
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