Nischay Kulkarni
Columbus
Summary
Results-oriented sales professional with expertise in driving revenue growth and enhancing customer satisfaction. Skilled in building client relationships and implementing effective sales strategies to exceed targets. Focus on teamwork and adaptability supports achievement of goals in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Retail Sales Specialist
Charter Communications, Spectrum
Columbus, OH
05.2025 - Current
- Resolved customer inquiries and complaints effectively, ensuring satisfaction and loyalty retention.
- Trained and mentored new team members on sales techniques and company policies to boost performance.
- Consistently met or exceeded individual sales goals while contributing to overall store success.
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
Residential Connectivity Specialist
Charter Communications, Spectrum
Columbus, OH
04.2023 - 05.2025
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Analyze customer feedback and service patterns to identify improvement opportunities, implementing solutions that streamline support processes
- Document customer interactions accurately in CRM systems, ensuring thorough record-keeping while following compliance protocols
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
Production Lead
Honda Manufacturing Of Ohio
Remote
04.2022 - 04.2023
- Took part in company-offered training sessions to improve skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Managed and trained a team of production workers in a manufacturing environment.
Talent Assessment Recruiter
The Adecco Group
09.2021 - 01.2022
- Leveraged applicant tracking system to support workflow, maintain processes, and drive sourcing and hiring decisions.
- Facilitated completion and compliance of new hires with onboarding documents.
- Maintained competitive landscape knowledge for recruitment trends, competitors, and industry-specific knowledge.
- Engaged candidates to quickly determine skills and motivation.
- Interviewed job applications, obtaining information on training, work history, and job skills.
- Screened and pre-interviewed candidates referred for hiring consideration.
Store Manager
Sunoco
03.2019 - 08.2021
- Communicate weekly schedules with all employees and make accommodations where necessary to ensure store is adequately staffed at all times.
- Ensured customer loyalty by providing exceptional customer service.
- Monitored and maintained proper store cleanliness, appearance and maintenance.
- Oversaw and recorded the delivery of merchandise, compared records with merchandise ordered and reported discrepancies in order to control costs.
Production Associate
Honda - East Liberty Auto Plant, Adecco Staffing
11.2017 - 02.2019
- Working on daily assignments in a group environment that includes safety and quality.
- Assisting in the development of manufacturing builds and processes by using industry techniques and practices.
- Analyzing root causes of production issues and develop corrective actions.
- Assisting with the safety and quality assignments in other departments.
Student Assistant
Murray State University
08.2016 - 08.2017
- Navigated the new students about their course registrations and resources.
- Provided study guides to the undergraduate students related to basic engineering subjects.
Education
Master of Science - Applied Engineering and Technology Management
Murray State University
08-2017
Skills
- Customer Relationship Management
- Sales Forecasting
- Data Analysis
- Recruiting
- Quality Control
- Forklift Operation
- Machine Operation
- Multitasking efficiency
- Time management capabilities
- Training and mentoring
- Team Leadership
- Process Improvement
- Customer Engagement
- Customer Retention
Timeline
Retail Sales Specialist
Charter Communications, Spectrum
05.2025 - Current
Residential Connectivity Specialist
Charter Communications, Spectrum
04.2023 - 05.2025
Production Lead
Honda Manufacturing Of Ohio
04.2022 - 04.2023
Talent Assessment Recruiter
The Adecco Group
09.2021 - 01.2022
Store Manager
Sunoco
03.2019 - 08.2021
Production Associate
Honda - East Liberty Auto Plant, Adecco Staffing
11.2017 - 02.2019
Student Assistant
Murray State University
08.2016 - 08.2017
Master of Science - Applied Engineering and Technology Management
Murray State University