Nisha Shaikh
Lombard,IL
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers. Also skilled in medication compounding, patient communication, and prescription processing. Excel in time management, critical thinking, and problem-solving to deliver exceptional customer service and support to healthcare teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Specialty Pharmacy
Mount Prospect, IL
09.2021 - 12.2023
- Executed and overseen tasks related to insurance claims for pharmaceuticals.
- Dispensed medication accurately and efficiently to customers.
- Managed monitoring of medication supplies within the inventory system.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Maintained records of controlled substances dispensed according to state regulations.
- Assisted patients in understanding their medication instructions and usage directions.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Performed administrative duties such as filing, data entry, answering phones.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Certified Pharmacy Technician
Walgreens
Hanover, Illinois
01.2018 - 08.2021
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Ensured compliance with state and federal pharmacy laws and regulations.
Education
BBA - Business, Marketing, Managment, Information Technology
University Of Sindh
Pakistan03.2012
Some College (No Degree) - Pharmacy Technician Diploma Program
Harper College
1200 West Algonquin Rd , Palatine , IllinoisAssociate of Science - Data Science
College of DuPage
Glen Ellyn, ILSkills
- Problem-Solving Skills
- Drug Inventory Control
- Patient Profile Setup
- Cash Register Operations
- Prescription Order Verification
- Relationship Building
- Inventory Management
- Prioritization and Organization
- Recordkeeping and Documentation
- Answering and Routing Calls
- Payment Processing
- Verbal and Written Communication
- Prescription filling and labeling
- Detail-Oriented
- Medication Documentation
- Customer Service
- Data entry
- Collaboration skills
- Time management
Certification
- Certified by the Pharmacy Technician Certification Board (PTCB)
Accomplishments
- Worked with pharmacist to revise training procedures.
- Earned board certification from Pharmacy Technician Certification Board.
- Promoted from Entry level pharmacy technician to senior pharmacy technician, in less than 12-months.
- Earned 26 hours of Continuing Education in less than a week .
- No potential errors found in records for the whole period of working .
- Have knowledge of using various IT tools and search engines to make the job easy .
Languages
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual
Timeline
Certified Pharmacy Technician
CVS Specialty Pharmacy
09.2021 - 12.2023
Certified Pharmacy Technician
Walgreens
01.2018 - 08.2021
BBA - Business, Marketing, Managment, Information Technology
University Of Sindh
Some College (No Degree) - Pharmacy Technician Diploma Program
Harper College
Associate of Science - Data Science
College of DuPage
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