Nishad Naufer
Cashier
Doha
Summary
Highly motivated Sr.Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Senior Sales Associate
4F-URT Group
08.2022 - Current
- Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Trained, coached, and mentored new sales associates for maximum performance.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Monitored sales team performance and provided constructive feedback.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
Cashier
Sports Corner- The Blue Group
01.2020 - 07.2022
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Upsold additional products and services to customers, increasing revenue.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Digital Marketing Executive
Sports Corner- The Blue Group
08.2019 - 12.2020
- Directed traffic growth strategies, SEO, content distribution, email marketing, and trackbacks.
- Created solution-based execution plans to achieve business goals based on Google Analytics and internal reporting data.
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Monitored and analyzed market and competitor metrics to inform digital marketing strategies.
- Developed and executed multiple print and digital marketing efforts to enhance brand visibility.
- Created and distributed monthly SEO reports to notify clients of site traffic, goals and KPIs.
Sales Associate
Sports Corner- The Blue Group
11.2018 - 08.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Diploma - Marketing
British College of Applied Studies
Kandy, Sri Lanka 04.2001 -
Diploma - English
British College of Applied Studies
Kandy, Sri Lanka 04.2001 -
Skills
Sales Planning
Timeline
Senior Sales Associate
4F-URT Group
08.2022 - Current
Cashier
Sports Corner- The Blue Group
01.2020 - 07.2022
Digital Marketing Executive
Sports Corner- The Blue Group
08.2019 - 12.2020
Sales Associate
Sports Corner- The Blue Group
11.2018 - 08.2019
Diploma - Marketing
British College of Applied Studies
04.2001 -
Diploma - English
British College of Applied Studies
04.2001 -
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