Nishat Islam
Saint Albans,NY
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Executive- Operations
TourAmo Travels
09.2019 - 11.2021
- Streamlined operations by implementing efficient processes and workflows.
- Optimized supply chain management for improved cost savings and increased efficiency.
- Developed and executed strategic plans to achieve operational excellence across multiple departments.
- Managed cross-functional teams, resulting in successful project completion on-time and within budget constraints.
- Implemented data-driven decision-making practices to drive continuous improvement initiatives.
- Enhanced customer satisfaction levels by addressing operational issues proactively and resolving customer complaints promptly.
Administrative Coordinator
Structural Solution Alliance
08.2017 - 06.2019
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Reduced expenses by monitoring budgets, tracking expenditures, and identifying cost-saving opportunities.
- Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
- Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
- Organized successful events by overseeing logistics, managing vendors, and coordinating promotional efforts.
- Collaborated with cross-functional teams to achieve project objectives within tight timelines.
Education
M. Sc. Information Technology - Data Management & Analytics
Washington University of Science & Technology
Alexandria, Virginia 06.2024
ESL -
AM Lotus Language School
12.2022
Honors in Economics -
Lalmatia Mohila College
01.2017
Skills
- Administration and Management
- Performance Management
- Partnership development
- Logistics Management
- Operations Management
- Employee Relations
- Communication
- Adaptability
- Strategic Planning
- Travel Management
- Microsoft Office
- ERP Management
- SPSS
- Customer Service
- Management
- Team Player
- Project Management
- SQL
- Data Management
- Data Analysis
- Team Leadership
- Cross-functional Coordination
Certification
International English Language Testing System (IELTS), Overall Score of 6.0
References
- Emran Hossain, Manager, 98 Trust LLC, +1 240 761 0391, saajanhossain@gmail.com
- Suraiya Jahan, Supervisor, Boost Mobile, +1 929 342 8680
Timeline
Executive- Operations
TourAmo Travels
09.2019 - 11.2021
Administrative Coordinator
Structural Solution Alliance
08.2017 - 06.2019
M. Sc. Information Technology - Data Management & Analytics
Washington University of Science & Technology
ESL -
AM Lotus Language School
Honors in Economics -
Lalmatia Mohila College
Similar Profiles
Prabhanshu KumarPrabhanshu Kumar
Sales Executive at Eros Tour and Travels (Aero Flight) , PCM Travels World Wide Pvt Ltd ,Caliing Gennie Pvt LtdSales Executive at Eros Tour and Travels (Aero Flight) , PCM Travels World Wide Pvt Ltd ,Caliing Gennie Pvt Ltd
Sourav MishraSourav Mishra
Travel Consultant at Travels & Vacations (A sub division of Enn Ess Travels Pvt Ltd)Travel Consultant at Travels & Vacations (A sub division of Enn Ess Travels Pvt Ltd)
ROHAN RANASINGHEROHAN RANASINGHE
Consultant at WINGS CLASSIC TOURS & TRAVELS LTD / WINGS TRAVELSConsultant at WINGS CLASSIC TOURS & TRAVELS LTD / WINGS TRAVELS
Kalena TateKalena Tate
Operations Communications Specialist at NYC Taxi & Limousine CommissionOperations Communications Specialist at NYC Taxi & Limousine Commission
Stacylee Benhasenn-MorrisonStacylee Benhasenn-Morrison
Personal Care Assistant at Eprine Home Care Inc.Personal Care Assistant at Eprine Home Care Inc.