Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nishat Tayab

Jackson Heights,United States

Summary

I am a self-motivated individual with sharp judgment, and a decisive, detail-oriented approach. My versatility allows me to tackle challenges with ease. I consistently deliver results efficiently and on time, whether I am working collaboratively or independently.

Overview

3
3
years of professional experience

Work History

Customer Experience Associate

Asphalt Green
Upper East Side, NY
10.2024 - Current
  • Strengthened customer retention by offering discount options.
  • Monitored online reviews and responded appropriately when necessary.
  • Collaborated with sales and marketing teams to align customer service strategies with business goals.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Utilize Mindbody software for member account updates, class registration, and troubleshooting issues.
  • Recognized for strong communication, multitasking, and problem-solving skills in a fast-paced environment.
  • Handle payments, cancellations, and refunds with accuracy and a customer-first approach.

Cashier/Customer Service

Home Depot
New York, United States
12.2023 - 07.2024
  • Efficiently processed transactions, ensuring accuracy, and enhancing customer satisfaction.
  • Maintained organized checkout areas, supporting seamless operations.
  • Assisted customers in finding products, enhancing their shopping experience.
  • Fostered a positive shopping environment by assisting customers with product inquiries and locations.
  • Worked seamlessly with team members to ensure smooth store operations.
  • Meticulously managed cash drawers, ensuring precise balancing at the shift start and end.
  • Adhered strictly to company policies and legal sales requirements.
  • Ensured exceptional customer service in busy settings, enhancing satisfaction and loyalty.
  • Advised customers on products, boosted sales, and met targets.
  • Maintained impeccable store presentation, ensuring proper inventory management, and creating visually appealing displays to enhance the customer experience.
  • Mentored new team members on brand standards and customer service best practices, fostering a cohesive and high-performing sales team.

Sales Associate

Uniqlo
New York, United States
08.2022 - 09.2023
  • Greeted customers and provided exceptional customer service.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Conducted product demonstrations to highlight features and benefits.
  • Bagged or packaged purchases and wrapped gifts.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Provided accurate information about products, prices and services.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Greeted customers to determine wants or needs.
  • Helped customers find specific products, answered questions, and offered product advice.

Teacher Aid

SYEP
New York, United States
07.2023 - 08.2023
  • Supervised students during recess and lunch periods
  • Monitored student progress and provided feedback to teachers
  • Developed positive relationships with students through encouragement and support
  • Responded to student inquiries and concerns promptly

Spoken Words

SYEP
New York, United States
07.2022 - 08.2023
  • Led workshops for aspiring spoken word artists, fostering creativity and skill development.
  • Competed in regional Slam Poetry contests, enhancing performance techniques and audience engagement.
  • Designed engaging workshop content, resulting in increased participant satisfaction and skill growth.

Student Volunteer

Newtown High School
New York, United States
11.2021 - 04.2023
  • Provided support to a range of community activities, such as fundraising, event planning, and volunteer recruitment
  • Helped students in the library, organizing books and providing research assistance
  • Participated in extracurricular activities, helping to build relationships with students and encouraging a sense of community

Tutoring, Volunteering

Newtown High School
New York, United States
11.2021 - 02.2023
  • Tutored disadvantaged students in the areas of Math, English, Science, and Social Studies for two years
  • Led small group tutoring sessions to help students with their homework and test preparation
  • Created interactive activities to keep students engaged while learning

Education

High School Diploma -

Newtown High School
Elmhurst, New York
06.2023

Bachelor's degree - Economics

Baruch College
New York, NY

Skills

  • Detail-oriented
  • Critical thinking
  • Time management
  • Leadership
  • Conflict resolution
  • MS Office
  • Customer service
  • Cash handling
  • Inventory management
  • Problem solving
  • Mindbody software
  • Refunds processing

Languages

  • Hindi
  • Bengali

Timeline

Customer Experience Associate

Asphalt Green
10.2024 - Current

Cashier/Customer Service

Home Depot
12.2023 - 07.2024

Teacher Aid

SYEP
07.2023 - 08.2023

Sales Associate

Uniqlo
08.2022 - 09.2023

Spoken Words

SYEP
07.2022 - 08.2023

Student Volunteer

Newtown High School
11.2021 - 04.2023

Tutoring, Volunteering

Newtown High School
11.2021 - 02.2023

High School Diploma -

Newtown High School

Bachelor's degree - Economics

Baruch College

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Nishat Tayab