Nisma Haugen
San Jose,CA
Summary
Detail-oriented Labor Relations Analyst skilled in analyzing labor relations issues. Proven ability to facilitate communication between management and union representatives, ensuring compliance and fostering collaboration. Experienced Labor Relations Analyst dedicated to providing strategic guidance and ensuring compliance with collective bargaining agreements. Proven ability to assess labor relations risks and develop effective solutions in collaboration with diverse teams.
Overview
6
6
years of professional experience
Work History
Labor Relations Analyst
California Department Of Justice
Sacramento, CA
09.2024 - Current
- Managed the roster for attorney classifications (i.e., bargaining unit 2) and assisted with inquiries for other bargaining units when needed (e.g., 1, 4, 7, and 19)
- Built and maintained collaborative relationships with union representatives, serving as a liaison between management and unions to resolve workplace/employee issues and ensure compliance with collective bargaining agreements, labor laws, and regulations.
- Investigated employee grievances, advised management on appropriate actions in alignment with grievance provisions in collective bargaining agreements, and prepared written responses at the last departmental level.
- Collaborated with various levels of leadership and teams with different skillsets to resolve workplace issues, develop solutions, and acted as a resources by assessing impact from a labor relations perspective.
- Researched and analyzed labor relations issues by interpreting labor contract provisions, department policies, State laws and rules, regulations, past practices, and other applicable authorities to prepare recommendations and develop well-rounded responses.
- Developed training materials and delivered training to supervisors and managers on collective bargaining, Compensation Requests, and supervisory responsibilities.
- Led a cross-divisional workgroup to collaborate with various departmental stakeholder on the development of Compensation Requests.
- Led the development of economic and non-economic bargaining proposals to request compensation and modify contract language by conducting research, collecting data, and preparing written justifications to support negotiations.
- Partnered with management to assess labor relations risks, provide strategic guidance on organizational changes, and ensure compliance with collective bargaining agreements, labor laws, and applicable notice requirements, including timely union notifications.
- Served as a liaison between supervisors, human resource partners, and union representatives to resolve employee issues at the lowest level possible.
- Served as note-taker during several meet and confers with with employee unions (e.g., CASE, SEIU).
Research Data Analyst I & II
California Department Of Justice
Sacramento, CA
03.2021 - 09.2024
- Consulted with hiring managers and senior leaders to develop and improve hiring assessments and selection processes.
- Created confidential hiring assessment materials, including interview guides, writing exercises, performance tests, multiple-choice exams, and screening matrices.
- Analyzed data to provide hiring recommendations and support assessment validation using statistical software.
- Developed standard operating procedures, flowcharts, and training documentation to improve efficiency, consistency, and onboarding.
- Led and supported process improvement initiatives while collaborating on cross-functional team projects.
- Provided administrative support for candidates using online testing platform
- Assisted with survey development and data collection to evaluate customer service and program effectiveness.
Student Assistant
California Department of Justice
Sacramento , CA
04.2020 - 03.2021
- Provided administrative support such as data entry, electronic filing, drafting correspondence, scheduling meetings, and providing customer and staff support
- Utilized Microsoft Office Suite to complete daily tasks (Word, Excel, Outlook, Teams, Planner etc.)
- Peer reviewed materials for clarity, consistency, and accuracy with a high level of detail
- Assisted in hiring assessment development
Education
Bachelor of Arts - Psychology
California State University - Sacramento
Sacramento, CA12-2020
Skills
- Labor contract interpretation
- Grievance handling & resolution
- Collective bargaining
- Risk assessment
- Relationship building
- Legal compliance
- Data analysis
- Analytical skills
- Effective communication
Timeline
Labor Relations Analyst
California Department Of Justice
09.2024 - Current
Research Data Analyst I & II
California Department Of Justice
03.2021 - 09.2024
Student Assistant
California Department of Justice
04.2020 - 03.2021
Bachelor of Arts - Psychology
California State University - Sacramento