Mae Matthews
Decatur,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Labor Relations Analyst
Caterpillar
Decatur, Illinois
09.2024 - Current
- Collaborated with human resources staff on strategies for improving employee engagement through better communication channels.
- Conducted research and analysis of labor relations issues, including collective bargaining agreements, wages, benefits and working conditions.
- Processed the AWOL and termination process in the system (Workday).
- Processed pay authorizations and merit increases for employees.
- Processed unemployment claims.
- Conducted meeting minutes for final step meetings with the union representatives and labor relations representatives.
Human Resource Onboarding Specialist
Heritage Behavioral Center
Decatur, Illinois
10.2022 - 06.2024
- Conducted orientation sessions to introduce company policies and procedures.
- Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
- Provided guidance on benefits enrollment and payroll setup.
- Coordinated with various departments to ensure smooth transition into the organization.
- Conducted background checks, I-9 processing, and setup drug screenings
Case Manager Assistant
St. Mary Hospital
Decatur, Illinois
03.2022 - 10.2022
- Compiled reports on cases and submitted them to supervisors as required.
- Performed customer service, and responded to emails accordingly.
Child Care Provider
Matthews' Child Care
Decatur, Illinois
08.2020 - 03.2022
- Maintained a clean and organized play area.
- Helped develop motor skills through active playtime activities like running, jumping.
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
Decatur, Illinois
05.2002 - 09.2019
- Filled prescriptions accurately under the direction of a pharmacist.
- Resolved billing issues with insurance companies or other third-party payers.
- Ordered prescription refills as requested by physicians or authorized personnel.
- Provided customer service to patients regarding their prescription medications.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
Education
Bachelor of Science - Organizational Leadership
Millikin University
Decatur, IL05-2023
High School Diploma -
Eisenhower High School
Decatur, IL05-2002
MBA - MBA
University of Illinois At Springfield
Springfield, ILSkills
- Employee engagement strategies
- Unemployment claims processing
- Data analysis
- Orientation facilitation
- Record keeping
- Effective communication
- Team collaboration
- HRIS systems
- Onboarding process
- Grievance handling
- Recruitment and selection
- HR background
- Self motivation
- Time management
Timeline
Labor Relations Analyst
Caterpillar
09.2024 - Current
Human Resource Onboarding Specialist
Heritage Behavioral Center
10.2022 - 06.2024
Case Manager Assistant
St. Mary Hospital
03.2022 - 10.2022
Child Care Provider
Matthews' Child Care
08.2020 - 03.2022
Senior Certified Pharmacy Technician
Walgreen's Pharmacy
05.2002 - 09.2019
Bachelor of Science - Organizational Leadership
Millikin University
High School Diploma -
Eisenhower High School
MBA - MBA
University of Illinois At Springfield
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