To use my automotive knowledge and skills gained from my education and real world experiences to gain a position in a professional automotive business that will combine my passion for the automotive world and my skills to benefit my employer and myself.
Overview
8
8
years of professional experience
Work History
Service Advisor
Saleh Al Hamad Al Mana Co. NISSAN | INFINITY | RENAULT | EXEED | ZHONGTONG | JMC
Doha
01.2023 - Current
Greet customers and help interpret their service needs. Where necessary seek technical diagnostic advice from relevant service personnel.
Ensure all relevant information is clearly & correctly recorded on the Job Card.
Interpret any pertinent warranties and ensure customers are aware of their rights.
Liaise with Workshop Controller to plan future appointments and ensure optimum shop loading.
Together with Workshop Controller, manage customer appointment system. With Workshop Controller to plan future appointments and ensure optimum shop loading.
Perform other duties as assigned by immediate manager.
Service Engineer
Hyundai Motor India
01.2017 - 01.2022
Handle overall operations at the service workshop.
Identifying areas of improvement in Dealer Management for better productivity and enhanced technician efficiency.
Conducting training programmes to enhance operational efficiencies of workforce, focusing on technical & customer care aspect.
Analyzed and evaluated performance and optimized efficiency.
Education
Bachelor of Technology - Automobile Engineer
Mahatma Gandhi University
01.2022
Diploma - Automobile Engineer
Kerala Technical State Board of Kerala Technical Education
Product Planning and Pricing Manager at Al Masaood Automobiles - NISSAN INFINITI RENAULT | and CPOVProduct Planning and Pricing Manager at Al Masaood Automobiles - NISSAN INFINITI RENAULT | and CPOV